Tarun Sharma

Customer Service Team Leader with over 7 years of experience dedicated to effective team management and customer satisfaction. Customer-focused mindset and exceptional problem-solving skills. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line, and turnaround of underperforming operations by motivating, mentoring, and coaching on a daily basis to provide valuable feedback.

• Expert Team lead bringing 4 years of expertise in Customer Support. 
• Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service. 
• Dedicated to achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
• Customer Relationship Management
• Communication and Interpersonal Skills
• Customer Service Leadership, Team Management and Training
• Process Improvement, Conflict Resolution
• Communication Skills, Relationship Building, Problem-Solving.

• B.Tech (Electronics and communication engineering)