Tejashree B M

Seeking a challenging position that utilizes my skills and expertise in my area of competence and enriches my knowledge and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and professional growth.

Procure to Pay Associate - Accenture - Bengaluru

(2024-01)

Dedicated and detail oriented Procure to Pay Helpdesk professional with experience in accounts payable and a strong desire to transition into invoice processing. Proven ability to collaborate with cross-functional teams, analyze operational data, and provide excellent client service.

• Handled vendor inquiries regarding payment, invoicing, or order-related issues, Payment Delays, incorrect payments, or missing payments
• Added, updated, or managing vendor information
• Addressed concerns regarding the timing, processing, or status of payments
• Assisted employees, vendors, and other stakeholders with queries related to procurement and payment processes
• Supported in tracking the status of purchase orders and ensuring that they are processed timely
• Maintained records of user inquiries and issues and generated reports as required for tracking recurring issues or system performance
• Identified and escalated critical or complex issues to the appropriate departments or senior team members for resolution
• Processed high value invoices with accuracy and TAT adherence
• Performed 3-way matching (PO, GRN, Invoice) and resolved discrepancies
• Ensured compliance with TAT and regional tax requirements
• Contributed to process improvement and efficiency enhancement
• Worked on ERP systems like CSS, oracle and alusta
• Collaborated with procurement, accounts payable, finance, and other departments to resolve issues efficiently and ensure smooth processing
• Provided support for detailed or follow-up inquiries via email
• Used Service Now ticketing system for tracking and resolving issues with status updates and resolution timelines
• Identified areas for enhancement required in procurement and payment processes based on user feedback
• Implemented system improvements ideas
• Rewarded as Shining star for the commitment and performance towards the work in a third quarter (2 times)

B. Com - Commerce - University college of arts, Tumkur (2023)

PU - Seshadripuram Pre university college, Tumkur (2020)

Secondary Education - Sree Basaveshwara public school CBSE Tumkur (2018)