Tejaswini Govindarajan

Results-oriented professional with 8+ years of experience in customer service, operations, administration, team coordination, and client relationship management. Skilled in data management, process optimization, CRM systems, Microsoft Office Suite, and stakeholder communication. Proven ability to manage multiple responsibilities, maintain accuracy, meet deadlines, and deliver high-quality service in fast-paced environments.

Adaptable, detail-oriented, and eager to contribute to organizational success across customer support, operations, recruitment, healthcare, administrative, and remote work functions.

Customer Care Executive (CCE) - Muthoot Money

(2025-07)

• Handled customer tickets for premium clients, maintained CRM records, and achieved high service quality standards.

Tele Sales Team Head - SRS Capital Pvt. Ltd.

(2017-06 - 2024-03)

• Led telesales operations, managed client portfolios, prepared MIS reports, and drove revenue growth through cross-selling initiatives.

Campus In-Charge - Sri Sai Junior College

(2016-05 - 2017-03)

• Managed campus operations, coordinated student activities, and taught Commerce and MEC subjects.

B.Com - Commerce - Kakatiya University (2017)