Thamim Ansari

Customer - focused professional with strong Communication and problem - solving skills.Experienced in handling customer interaction, resolving queries, and working in a fast - paced environment.

Tele sales Executive - ICICI Lombard General Insurance

(2023-11 - 2024-09)

• Communication A telesales on communication to persuade customer to purchase from a company.
• Customers handling with insurance.
• Inbound and outbound call insurance sales.
• Work to individual and team targets.
• Demonstratable ability to target and secure new business.

Customer support Executive - Vizza Insurance Broking services pvt ltd

(2024-11 - 2026-07)

• Handled customer queries related to health insurance policies.
• Assisted customers with policy renewals, claims and coverage information.
• Maintain accurate customer records in CRM software.
• Achieved customer satisfaction by resolving issues promptly.
• Followed quality Standards and compliance requirements.

Master of Business Administration - MBA - Vels institute of science technology and Advanced Studies (2023)

Bachelor of Arts - BA - Vels institute of science technology and Advanced Studies (2020)