Tharshini K T

Application Packaging Engineer with nearly 3 years of experience in enterprise application packaging, repackaging, testing, deployment, and troubleshooting across Windows 10/11. Hands-on experience with MSI, MST, App-V, EXE repackaging, AdminStudio, InstallShield, Advanced Installer, PowerShell, VBScript, PSADT, Juriba AppM, and Microsoft Intune. Strong knowledge of MSI architecture, transforms, GUIDs, Product Codes, Upgrade Codes, dependencies, silent installation, upgrades, rollback, and uninstall, with experience in QA, UAT, regression testing, application compatibility, and MSI log troubleshooting.

Supported 10+ client environments in a shared-services model while leading a dedicated client project with ownership of packaging, deployment, troubleshooting, and stakeholder coordination.

Application Packaging Engineer at Cognizant Technology Solutions (2023-10 – Present)

• Perform end-to-end Windows application packaging and repackaging using MSI, MST, EXE, and Win32 technologies, from application assessment through testing and deployment support.
• Create, customize, and troubleshoot MSI packages using AdminStudio, InstallShield, and Advanced Installer; Analyze MSI tables, components, GUIDs, Product Codes, Upgrade Codes, transforms, and silent installation requirements.
• Repackage vendor EXE installers and legacy installation scripts into enterprise-ready packages, using Juriba AppM to support legacy installation technology conversion and modernization.
• Develop PowerShell, basic VBScript, and PSADT solutions for silent installation, customization, automation, repair, upgrade, and uninstall.
• Prepare Intunewin applications using the Intune Win32 Content Prep Tool and configure detection rules, requirement rules, dependencies, and assignments.
• Support Production deployments through Microsoft Intune, monitor deployment results, and troubleshoot installation, detection, dependency, and application failures.
• Conduct QA testing, functional, regression, UAT, compatibility, upgrade, rollback, and uninstall testing prior to production release.
• Troubleshoot MSI installation issues using MSI logs, package analysis, and root-cause analysis; support Windows 11 migration and application compatibility activities.
• Collaborate with Service Desk, Developers, Infrastructure, Security, Microsoft Intune, application owners, and clients to resolve packaging and deployment issues.
• Prepare package documentation, test cases, validation evidence, release notes, installation procedures, and rollback plans in line with enterprise quality standards.
• Handle incidents, service requests, and non-standard packaging requirements across a shared-services model supporting 10+ clients, while leading a dedicated client project with ownership of packaging, deployment, troubleshooting, coordination, and stakeholder communication.

B. Tech in Information Technology – Velalar College of Engineering and Technology (2019 – 2023)