Murali Manohar

Application Deployment Engineer with 7+ years of Experience in Endpoint Management, Microsoft Intune, SCCM (Microsoft Endpoint Configuration Manager), Application Packaging, Windows Patch Management and IT Service Management. Experienced in Deploying, Packaging, Validating, Troubleshooting and Maintaining Enterprise Applications across 80K+ Windows Devices. Skilled in Win32 Application Deployment, EXE/MSI Packaging, Powershell Scripting, Software Distribution, Deployment Monitoring, Root Cause Analysis and ITSM process.

Proven ability to improve deployment success rates by following Remediation ensuring Compliance, Security and Operational excellence.

IT ANALYST at TCS (2025-01 – Present)

• Managed Enterprise Application Deployment and Windows Patch Management across 80,000+ machines.
• Performed Deployment validation, Application Testing and Production Rollout Activities.
• Troubleshoot Application Installation failures using Deployment Logs and Endpoint Diagnostics.
• Execute Remediation for failed Software deployments to improve Compliance and Deployment Success.
• Executed Powershell Scripts for Application Remediation issues.
• Delivered L2 Support for Application Source Validation and Packaging process.
• Supported Endpoint Compliance through Application Deployment, Security Updates and Patch Management.
• Managing Quality and Feature Updates for Windows in SCCM and Intune.
• Collaborate with Application owners, Infra Team and Security Team during Software Release.
• Prepared Deployment Documentation, SOPs and Knowledge transfer documents.
• Ensuring SLA Compliance while resolving Deployment related Incidents.

SENIOR PROJECT ENGINEER at WIPRO (2019-05 – 2024-12)

• Managed Application Lifecycle Management for Enterprise Applications.
• Performed Application Packaging, Deployment Validation and Production readiness checks.
• Conducted RCA for recurring Application Deployment Failures.
• Managed Incident, Problem and Change Management activities through ServiceNow.
• Worked With Cross-Functional teams to resolve Deployment issues within SLA timeliness.
• Maintained Deployment documentation and Standard Operating procedures.
• Monitored Endpoint health and application performance using Nexthink.

M-Tech in Computing Systems and Infrastructure – BITS PILANI (2023 – 2023)

Bachelor of Science in Computer Technology – HICAS, COIMBATORE (2019 – 2019)