Theyjus J

Highly organized and dependable professional with a proven track record in IT infrastructure, asset management, and technical solutions alignment. Skilled in managing complex technical priorities while maintaining high accuracy and efficiency in high-volume corporate environments.

Senior Desktop Support Engineer at Sysnet Global Technologies PVT (2025-01 – Present)

• Managing advanced technical support for enterprise desktop environments and network infrastructure.
• Leading the resolution of complex hardware and software incidents to ensure operational continuity.
• Implementing system optimizations and monitoring infrastructure performance.

Procurement Specialist and Asset Management at Standard Chartered Global Business Services (2024-01 – 2025-01)

• Utilized advanced e-procurement tools to streamline processes and increase operational productivity.
• Managed high-volume invoice processing and maintained comprehensive vendor contract records.
• Optimized invoice processing workflows to improve payment timeliness and overall efficiency.
• Coordinated employee onboarding by managing data entry into corporate systems.

Asset Management and Process Associate (Operations) at HCL Technologies (2022-01 – 2024-01)

• Monitored daily shipment statuses and coordinated payment and release activities with client offices.
• Managed daily trackers and documentation to ensure strict adherence to Turn Around Time (TAT).
• Liaised with warehouses, transporters, and overseas agents for shipment logistics and documentation.

IT Support Engineer at Wipro Technologies (2021-01 – 2022-01)

• Resolved hardware, software, and network issues for desktops, laptops, and peripheral devices.
• Administered user accounts, permissions, and access rights within Active Directory.
• Managed technical incidents using ServiceNow and Sapphire IMS ticketing platforms.
• Contributed to critical IT projects, including system migrations and hardware deployments.

Master of Business Administration in Operations & HR – Anna University (2018-01 – 2020-01)

Bachelor of Engineering in Automobile Engineering – Anna University (2013-01 – 2017-01)