BUSINESS OPERATIONS | BUSINESS DEVELOPMENT | CUSTOMER ENGAGEMENT | BRAND BUILDING
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Operations and Business professional with 15+ years of professional experience, including 11 years with Larsen &
Toubro (L&T), combined with 8+ years of entrepreneurial experience in Food & Hospitality and FMCG. Currently involved in food/FMCG operations through Tradivalue, with hands-on exposure to procurement, vendor coordination,
inventory, product sourcing, packaging, labelling, branding and market development. Entrepreneurial experience through Chai N Coffee Times adds end-to-end food operations, team management, and customer handling, costing and SOP-driven process discipline. Corporate experience brings strong product engineering and manufacturing exposure across Creo-based design, concept development, NPD, current-product improvement, customer/plant issue resolution, manufacturing support and cost reduction.
Practical exposure to Lean Manufacturing, Kaizen, 5S and continuous improvement, along with GMP-based food practices and HACCP-based checks.
Co-Founder & Growth and Operations Lead | Tradivalue (TSP Food), Chennai | 2026 – Present
Lead food/FMCG operations covering procurement, product sourcing, manufacturer/vendor coordination,
inventory and quality-related activities.
Apply FIFO-based stock rotation and practical HACCP-based food-safety checks across relevant product handling and operations.
Follow GMP-based hygiene, process discipline and standardization principles in food-related activities.
Coordinate packaging and labelling, pricing, branding, customer engagement, distribution and market development.
Work with manufacturers and vendors to align product specifications, sourcing and operational requirements.
Use AI and productivity tools practically for research, documentation, content development and business planning.
Founder & Entrepreneur | Chai N Coffee Times, Chennai | 2018 – 2025
Built and managed the café business with end-to-end ownership of operations and business performance.
Managed procurement, inventory, costing, vendor development and negotiation, team coordination and customer experience.
Implemented SOP-driven processes and GMP-based food hygiene, process discipline and standardization.
Applied FIFO-based inventory practices to support stock rotation and minimize wastage.
Led menu planning and menu engineering based on customer requirements, costing and operational feasibility.
Managed suppliers, teams, customer relationships, marketing and business development activities.
Project Leader – Design / Product Engineering | Larsen & Toubro (L&T) | 2007 – 2018
Led end-to-end mechanical product design and engineering activities using Creo, covering concept development,
detailed design, engineering modifications and technical documentation.
Worked extensively on current products for redesign, upgradation and design corrections based on production,
plant and customer-related issues.
Investigated customer complaints and plant/shop-floor issues, collaborated with production and manufacturing teams and developed practical design solutions.
Supported New Product Development (NPD), translating requirements into engineering designs and coordinating deliverables through execution.
Worked as part of cost-reduction initiatives, identifying opportunities to optimize product design, components and manufacturing-related costs.
Coordinated with clients, customers, manufacturing, production, quality and other cross-functional teams to understand requirements and resolve technical issues.
Worked with shop-floor and production teams to understand practical manufacturing constraints and support implementation of design changes.
Mentored team members and supported structured project execution, SOP-driven processes and continuous improvement.
Diploma - Mechanical Engineering - Central Polytechnic College (CPT)