Tithi Sahoo
SERVICE PLANNER / CSO
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About
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Experience
SERVICE PLANNER / CSO - Atlas Copco India Pvt. Ltd
Years of experience in Operations, Process Planning, Supply Chain and Logistic, Customer Service & Relationship Management, and Team Management. Expert in Supply Chain and Logistic Management.
- Worked on SAP Service Module, COPS, ERP-BPCS, MAM square, Movilizer, Dashboard, DREAMS
- Liaising with customer and product companies for availability of parts, part creation and pricing adjustment, booking in the system, organising logistic for executing delivery and invoicing to the customer
- Experience in generating service invoices, payment follow-ups, collection, direct & indirect customer's order booking and invoicing, warranty claim settlement, vendor management
- NPS Champion Award for collecting maximum 10/10 score in customer feedback
- Job planning and execution by team deciding deputing of engineers at site based on engineer's competency
- Preparing visit report order processing in SAP of direct and dealer, payment adjustment
- Generating exports on related sources
Inex Works Pvt. Ltd. (Sapoorji & Paloonji Co. Pvt. Ltd.)
Finance handling
- Stock maintaining
- GST billing
- Balance sheet preparation
- Trial balance maintenance and related works
Assistant Accountant - Deam Light
Maintaining book keeping, cash book, etc in excel.
Education
MBA - Planning and Entrepreneurship - IIPM School of Business and Economy (2009-09 - 2011-09)
MBA - Marketing & Finance - International Management Institute (IMI Belgium)
Bachelor - Commerce - Maharani Kasiswari College (Calcutta University) (2008-09 - 2008-06)
Class XII - I.S.C - St. Pauls K.G & Day School (2005-09 - 2005-06)
