Trisha DasGupta
Senior Associate
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About
Technical Customer Support: Successfully launched career at Wipro within the British Telecom (BT Repair) voice and chat process . Excelled in real-time troubleshooting, diagnosing complex network/infrastructure issues, and delivering swift, high-satisfaction resolutions in a fast-paced digital environment.
Healthcare Claims Industry Expertise: Specialised in the United Health Group (UHG) process. Possess a deep understanding of medical billing, healthcare compliance, and the claims lifecycle.
Experience
Senior Associate at Wipro (2019-08 – 2026-06)
Technical Customer Support: Successfully launched career at Wipro within the British Telecom (BT Repair) voice and chat process. Excelled in real-time troubleshooting, diagnosing complex network/infrastructure issues, and delivering swift, high-satisfaction resolutions in a fast-paced digital environment.
Healthcare Claims Industry Expertise: Specialised in the United Health Group (UHG) process. Possess a deep understanding of medical billing, healthcare compliance, and the claims lifecycle.
Data entry operator at Child Rights And You (CRY) (2017-01 – 2017-04)
Worked as a data entry operator in back office
Education
Bachelors in Arts – Indira Gandhi Open University, Kolkata (2024-01 – 2026)
Completed Secondary And Higher Secondary School – St. Teresa Secondary School, Kolkata (2010-04 – 2012-05)
