Trupti Dahake

API Analyst / Business Analyst with experience in retail and corporate payments, middleware API services, banking platforms, API integration, UAT coordination and production support. Strong exposure to Oracle Banking Platform, Enterprise Payments Hub, FLEXCUBE, Kafka, Solace, REST APIs and Postman automation. Experienced in requirement understanding, functional analysis, test scenario preparation, defect tracking, stakeholder coordination, release validation and production issue analysis across payment journeys including NEFT, RTGS, IMPS and FASTag.

API Analyst (Vendor Staff | VP Confluent ENI) - HDFC BANK - Mumbai

(2025-01)

Domain: Retail & Corporate Payments | FT (Real/Virtual), NEFT, RTGS, IMPS | NPCI/RBI & Misc. Integrations. Platforms: OBP, EPH, ESS, OSB, OBRH, FLEXCUBE, STP, Solace, Kafka.

• Understand business requirements and payment-process flows, analyse functional impacts and translate requirements into clear API and integration-level requirements.
• Coordinate with business, product, development, QA and middleware teams to clarify requirements, dependencies, edge cases and acceptance criteria.
• Prepare and review functional scenarios, test conditions, API request/response validations and end-to-end payment flow scenarios.
• Support UAT activities by coordinating test execution, validating business scenarios, analysing test results and assisting stakeholders with issue resolution.
• Track defects and requirements using JIRA, coordinate with development teams for fixes, perform retesting and follow issues through closure.
• Provide production support for payment and middleware APIs by analysing incidents, identifying impacted services, coordinating troubleshooting and supporting root-cause analysis.
• Support release and deployment activities through pre-production validation, production smoke checks, issue triage and post-release verification.
• Maintain requirement, test and issue-related documentation and communicate status, risks, dependencies and blockers to relevant stakeholders.
• Migrated the IMPS Payments Switch from CBS to an EPH-based adapter, reducing payment-related traffic routed to CBS by approximately 40%.
• Implemented an ESS downtime substitute/avatar for FLEXCUBE CBS, enabling payment-related functionality during planned and unplanned downtime and reducing downtime impact by more than 99%.
• Introduced a generic REST API-based synchronous messaging framework for STP bulk payments, improving availability time by approximately 30% and performance by 25%.
• Integrated Solace messaging between OBP and middleware consumers to support asynchronous and synchronous messaging behaviour.
• Supported migration from Oracle JMS queues to Kafka-based messaging, enabling an Active-Active setup for the OBP middleware retail domain.
• Led FASTag Wallet Load Rewrite and PayZapp Wallet Load Enhancement journeys.
• Automated API execution using JavaScript Pre-request and Test Scripts in Postman for request preparation and validation.
• Contributed to the API ADDA portal, including algorithm design and product-management activities.

Salesforce Developer Intern - Cloud Analogy - Remote

(2024-04 - 2024-09)

• Worked with LWC, JavaScript, Apex, Flows and Triggers.
• Worked with SOQL, SOSL, SQL and Salesforce data model concepts.
• Gained hands-on experience with REST/SOAP API integrations, ETL, data migration and CI/CD tools.
• Worked with Salesforce security concepts including OWD, Roles, Profiles and Sharing Rules.

Operation Executive - Ascent Business Solutions - Nagpur

(2021-12 - 2024-07)

• Worked with Figma for UI design and developed knowledge of DBMS, data analytics and data visualization.
• Handled US-based MNC clients across Florida, Arizona, Texas and other locations.
• Developed client communication experience across varied US English accents.

B.E. - Information Technology - Nagpur Institute of Technology (2017 - 2021)