Tupur Shaw

Experienced office administration professional with excellent organization skills and history leading process improvement initiatives to improve overall efficiency. Proactive, responsible, and eager office administrator and experience of handling incoming and outgoing communications.

WORK EXPERIENCE

Administrative Assistant, St.

Joans

School, Salt Lake May 2023 - Present

Administrative Assistant, St. Joans School, Salt Lake May 2023 - Present

Streamlined office operations by updating administrative policies, resulting in optimized efficiency across departments.

Acted as the primary liaison, managing communication channels and efficiently handling inquiries from parents and students.

Oversaw the student and patron information system, ensuring data accuracy through meticulous entry, verification, and reporting.

Managed school records, prepared detailed reports, and ensured timely and compliant filing of all documents.

Handled financial processes, including cash collection, bank reconciliations, and month-end reports, maintaining high levels of fiscal accuracy.

Coordinated key events such as meetings, admission interviews, and special occasions, while managing the Principal’s calendar and documenting minutes.

Works on ERP for the school

Overlook the entire admission process.

Manage Google Calendar

Senior Counsellor & Business Developer, WWICS Group, Kolkata Aug 2022 - Mar

2023

Developed strategic growth plans aimed at boosting revenue while elevating customer satisfaction.

Conducted in-depth market research to uncover new opportunities and evolving customer needs,

fueling business expansion.

Facilitated business meetings with prospective clients, fostering strong partnerships and long-term relationships.

Promoted company products and services by addressing client goals and proactively anticipating their future needs, enhancing engagement and loyalty.

Recruitment Manager & Admin, Jojo International, Kolkata Nov 2020 - Jul

2022

Spearheaded recruitment initiatives by delivering engaging presentations at colleges, raising awareness of new opportunities.

Designed and presented job prospect materials through PowerPoint, effectively communicating with potential candidates.

Managed the recruitment team, overseeing performance metrics and implementing improvements for enhanced efficiency.

Assessed recruitment software options and recommended optimal solutions to meet organizational needs.

Identified and selected strategic job advertising platforms to attract high-quality candidates.

Advised hiring managers on advanced interviewing techniques, improving candidate evaluation and selection processes.

Proposed strategies to enhance the employer brand and boost talent acquisition efforts. Collaborated with department heads to accurately forecast and plan for future hiring needs. Represented the company at job fairs and career events, broadening the talent pool and strengthening the company's presence.

Team Supervisor, Jojo International, Kolkata May 2017 - Nov

2020

Cultivated an inspiring team environment that emphasized open communication and collaboration among a team of four.

Established and achieved clear team goals, resulting in a 15% increase in project completion rates and alignment with organizational objectives.

Delegated tasks and set deadlines, reducing project turnaround time by 25% and enhancing overall team efficiency.

Monitored team performance using key metrics, providing actionable feedback that improved overall performance.

Identified training needs and provided coaching, leading to enhanced skills and a noticeable improvement in team performance.

Organized meetings, managed correspondence, and handled inquiry calls, improving response times to client inquiries.

Symbiosis Centre for Distance Learning

2016-2021

Post Graduate Diploma in Business Administration

Annamalai University

M.A in English

2014-2016

Awarded Second Class

Calcutta University

Bethune College

1997-2000

B.A in Political Science

Awarded Second Class