Umesh Kumar

Cultivating and maintaining strong relationships with government and private sector clients, including Indian Railways, BHEL, L&T, NTPC, RITES, IRCON, RVNL, IOCL, SAIL NMDC, ITD etc., driving repeat business and fostering long-term partnerships.

• Orchestrating the creation and implementation of strategic business plans and sales initiatives, consistently surpassing company sales targets and enhancing profitability.
• Leading market expansion efforts by identifying and leveraging new business opportunities, increasing market share.
• Providing senior management with comprehensive performance reports, delivering actionable insights to drive continuous operational improvement.
• Enhancing customer satisfaction by delivering proactive communication, superior after- sales support, and swift resolution of issues.
• Streamlining project execution by coordinating scheduling and optimal resource allocation, ensuring timely and successful delivery.
• Ensuring strict compliance with company policies, procedures, and ethical standards across all business activities, upholding organizational integrity.
• Utilizing extensive knowledge of ASME, ASTM, AWS, and IS standards to implement corrective and preventive measures, elevating product quality and customer satisfaction.
• Forming and nurturing strategic partnerships with key stakeholders to enhance business opportunities and strengthen market presence.
• Refining and optimizing sales processes to increase efficiency and effectiveness in achieving sales objectives.
• Introducing innovative products and solutions to differentiate the company in competitive markets.

• Experienced Sales and Marketing Manager with over 8 years of expertise in driving business growth and client relationship management.
• Currently leading Sales and Marketing initiatives at Alpha Services, managing market expansion and strategic business planning.
• Skilled in managing the entire BID/TENDER lifecycle, Liaisoning from contract – 

Negotiation to execution, ensuring compliance and successful outcomes.

• Enhancing customer satisfaction through proactive communication, superior after- sales support,and effective issue resolution.
• Optimizing sales processes to increase efficiency and achieve sales objectives, while introducing innovative products and solutions.
• Collaborating with cross-functional teams to align business goals and ensure cohesive project execution.
• Utilizing CRM solutions to streamline client interactions and enhance overall customer experience.
• Skilled in adhering to company policies, procedures, and ethical standards, while applying knowledge of ASME, ASTM, AWS, and IS standards to improve product quality.

MBA IN MARKETING , B TECH IN MECHANICAL