Vaibhav Mahamune

Finacle L2 Analyst with 4+ years of expertise in Production Support, EOD/BOD Ops, C24 Integrations, APDM Deployment, DR Drills, CASA/Deposits/Loans, and Finacle Version 10.2.25 handling. Skilled in troubleshooting DOM/XML logs, CBS queue issues, and Finacle scripting.

Finacle L2 Analyst at Cognizant (Present)

Production support and core banking system operations

• Worked on Finacle Core Banking System Version 10.2.25 across Production/UAT
• Handled complete EOD/BOD operations: SOL checks, batch execution, reruns, error handling, validations
• Supported C24/Switch integrations—API failures, CBS posting issues, sync mismatches, reconciliation errors
• Troubleshot CBS/CRM issues: transaction failures, host disconnects, queue backlog, CIF/KYC issues
• Performed APDM Patch Deployment: pre-checks, deployment, DOM/XML validation, functional testing
• Executed Finacle scripting: bulk unlocks, parameter updates, interest/charge corrections
• Supported CASA operations: chequebook, inventory, freeze/unfreeze, instructions, lien marking
• Handled Deposits (RD/FD/TD): rollover, maturity payouts, premature closure, interest mismatch
• Loans: EMI mismatch, disbursement issues, NPA marking/unmarking, restructuring workflows
• Participated in DR Drills/Switchover: replication validation, channel connectivity tests
• Analyzed custom issues using DOM logs, XML messages, middleware logs
• Prepared RCA, SOPs, KEDB updates and drove permanent fixes

BSc in Computer Science

HSC

SSC