Vaishali Ghoshi

I look forward to work with a Company where my Strength and Determination are utilized and Appreciation to fullest. So become the mean and made of Active the Common Goal and Targets of the Company. Experienced in handling customer queries, escalations, and complex order/refund issues for bajaj finance

Customer Service Sales Representative - ARG BPO - Sagar, M.P., India

(2021-04 - 2022-09)

• Identified potential opportunities to upsell products or services.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Built sustainable relationships with customers through open communication.
• Built and maintained knowledge of evolving product and service offerings to promote additional Sales to existing customers.
• Educated customers on product features and technical details to highlight benefits.

B.A - Psychology - Dr. Hari Singh Gour Central University Sagar (2020)

12th - Biology - Sarashwati Shishu Mandir Sagar (2016)

10th - Sarashwati Shishu Mandir Sagar (2014)