Senior Travel Consultant – Sales & Operations - Global Entrada International Tours - Mysuru
(2024-01 - 2026-05)
- Sales & Revenue Generation: Designed and executed tailored international itineraries for B2C and B2B clients, driving top-line revenue through consultative selling. Effectively converted warm leads and upsold ancillary services (luxury upgrades, premium excursions) to maximize per-booking profitability.
- Logistics Management: Coordinated complex, multi-destination global travel logistics, including flight routing, hotel procurement, and ground transport by maintaining strong ties with global Destination Management Companies (DMCs).
- Compliance & Client Care: Ensured strict adherence to international travel regulations, visas, and insurance protocols. Provided 24/7 real-time crisis resolution for high-profile clients during travel disruptions.
- Cultivated relationships with global suppliers to secure competitive pricing and exclusive deals.
- Coordinated logistics for complex travel arrangements, ensuring seamless experiences for clients.
- Developed strong relationships with vendors, negotiating competitive rates for clients' travel accommodations.
General Manager – Sales & Marketing - BVL Group of Companies (Real Estate Division) - Bangalore & Mysuru
(2009-08 - 2021-08)
- Strategic Planning: Developed overarching sales and marketing strategies; executed comprehensive market feasibility studies to maximize operational efficiency and penetration.
- Event & Brand Marketing: Conceptualized and executed large-scale marketing events, mega project launches, and property shows. Spearheaded media coordination across print and digital marketing campaigns.
- Legal & Liaison Operations: Maintained critical land documents, sale deeds, and agreements. Partnered with legal advocates and sub-registrars to seamlessly streamline property registrations.
- Stakeholder & Financial Synergy: Managed partnerships with major financial institutions for project approvals. Cultivated strong networks with realtors and channel partners while mentoring and training new sales recruits.
- Directed operational strategies to enhance property management efficiency and tenant satisfaction.
- Oversaw financial planning, budgeting, and forecasting processes for real estate projects.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Admin Coordinator - Equinox Project Management Services Pvt. Ltd. - Bangalore
(2008-06 - 2009-07)
- Operational Oversight: Managed front-office activities, facility upkeep, and vital corporate records.
- Financial Coordination: Spearheaded client payment follow-ups, managed petty cash, and closely collaborated with the accounts department on daily Tally data entries.
- Developed comprehensive reports and presentations for stakeholder meetings, enhancing communication clarity.
- Coordinated project timelines and deliverables to ensure alignment with client expectations.
- Streamlined administrative processes, resulting in improved efficiency across multiple projects.
Sales Manager - Foot Prints Group (Realtor) - Bangalore
(2007-04 - 2008-05)
- Sales Pipeline Management: Assumed full ownership of client accounts from the point of closing; prepared analytical daily sales reports and project presentations.
- Financial & Training Oversight: Managed bank reconciliations, deposit adjustments, and customer payment reminder systems. Actively onboarded and coached new sales personnel.
- Collaborated with marketing teams to create targeted campaigns that boosted brand visibility.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Sales Team Leader - Mahindra Holidays & Resorts India Ltd. (Timeshare Division) - Bangalore
(2002-10 - 2007-01)
- Revenue Growth: Spearheaded a high-performing sales team; built and nurtured a computerized prospect database, leveraging referral loops from existing elite memberships.
- Corporate Client Conversion: Structured and pitched high-impact mass presentations for corporate clients, utilizing advanced negotiation skills to convert high-profile prospects.
- Performance Tracking: Conducted rigorous monthly individual and team performance reviews to balance corporate target expectations against actual daily deliverables.
- Developed training programs for team members, improving product knowledge and sales techniques.
- Coordinated with marketing teams to align promotional strategies with sales objectives.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Optimized pricing strategies based on competitive analysis, resulting in improved profitability without sacrificing market share.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Coordinated regular trainings on product updates or new offerings so that the entire sales force stayed informed about current industry developments.
- Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.
- Supported stores conducting sales promotions and special events.
Admin & Sales Coordinator - Urs Kar Service Centre Pvt. Ltd. (Daewoo Cars Dealer) - Mysuru
(1998-06 - 2002-09)
- Executive Reporting: Compiled operational daily, weekly, and monthly tracking reports directly for the Managing Director.
- HR & Site Administration: Managed end-to-end recruitment pipelines, personnel records, employee insurance processes, and organized specialized training programs across operational sites.
- Inventory & Ledger Control: Oversaw extensive spare parts, systems, and stationary inventories. Supervised cheque deposits and payment follow-up documentation.
- Coordinated sales activities between departments to enhance customer satisfaction and streamline operations.
- Managed inventory levels, ensuring optimal stock availability for sales demands and minimizing excess.
- Developed effective communication channels with customers, facilitating prompt resolution of inquiries and issues.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
