Technical Support Engineer
Send a job offer directly to this candidate
I am a responsible and detail-oriented professional who enjoys solving technicla problems and helping users. I have experince working in fast-paced support environments and handling multiple tickets efficiently. I am always open to learning, improving my skills, and taking on new challenges
I have 3 + years of experience in Technical Support, with expertize in Windows OS troubleshooting , basic networking (TCP/IP, DNS) and ticket handling . I am experienced in resolving incidents efficiently while maintaining SLA and customer satisfaction
I hold a Bachelor of Engineering in Computer Science which provided a strong foundation in operating systems, computer networks, programming fundamentals, databases, and problem solving skills relevant to techncal support and IT roles
