Back Office Executive - Intelenet global pvt
(2017-08 - 2019-01)
SBI Credit Card (Back office)
- Having knowledge of kyc and verifying document.
- Solve queries over email.
- Consolidation of Data.
- Generating reports for the respective teams whenever required.
- Doing excel update as monthly basis.
- Petty cash(obtain cash,Add cash in petty cash fund,Record voucher in general ledger,Update petty cash book)
- Finance and accounting (receipts, invoice, bills Check)
Client Co-ordinator / Back Office Work
(2019-04 - 2019-12)
INTELLECTUAL PROPERTY FILING AND ASSISTANT
- Form checking & Kyc Verification.
- Making Documents.(POA, User Affidavit,)
- Uploading Documents On Site.
- Co-ordinator with clients & Solve the Queries.
- Maintain excel data & update changes.
Station Support Associate - Aasaanjobs Pvt. Ltd.
(2020-03 - 2020-08)
Amazon Prime Now Payroll Company
- Scanning & Sorting the Parcels.
- Unloading the packages.
- Sorting the packages area-wise
- Scanning and allotting the packages customer-wise to Delivery Associates
Cs Delivery service liaison - Quess Crop Ltd.
(2020-07 - 2023-12)
Amazon Transportation service pvt ltd
- Communicating with customers direct via phon & email.
- Resolving conflicts and setting appropriate expectations with customers.
- Clearly understanding and responding appropriately to, the issues that customer present.
- Working autonomously, making complex analytical decisions with little or no guidance.
- The Delivery Station Liaison attends regular face-to-face meetings with third party Delivery Service Providers to effectively advocate for the customer and drive re-attempts, including shipment "rescue routes" where possible.
- Communicating with third party couriers.
