Varun Agrawal

Prepare and Maintain documentation Develop, implement, and maintain quality control procedures, policies, and documentation. Conduct regular quality audits and identify areas for process improvement.

Operations Analyst at Artessa

• Prepare and Maintain documentation
• Develop, implement, and maintain quality control procedures, policies, and documentation.
• Conduct regular quality audits and identify areas for process improvement.
• Ensured timely payment follow-ups, strengthened client relationships, and secured favourable deals, boosting revenue.
• Handled and managed operations on Amazon, Flipkart, and Shopify portals, including order processing, inventory updates, and listing coordination
• Coordinated with customers, vendors, logistics partners, and QC teams to streamline daily operations

Operations Manager at Ride N Repair

• Recruitment and Onboarding
• Managed end-to-end daily operations for an on-demand vehicle repair platform.
• Coordinated customer bookings and ensured timely assignment of mechanics to service requests.
• Managed invoicing, payment tracking, and service documentation for completed bookings.
• Developed and implemented operational processes to improve efficiency and reduce booking cancellations.

Bachelor of Technology in Computer Science – GLA University (2025-06)