Vashitha Talamanchi

Customer-focused professional with hands-on experience in customer handling and support in the travel and leisure industry. Adept at managing customer queries, resolving issues efficiently and ensuring excellent customer experience. Strong in time management, communication and problem solving with a commitment to deliver high-quality service.

Customer Advisor Level 1 - Travix Leisure & Travel Pvt. Ltd.

(2025-09)

• Handle customer queries professionally through multiple channels.
• Provide excellent support to travel bookings, modifications, cancellations and general inquiries.
• Resolve customer issues efficiently and ensure high levels of customer satisfaction.
• Demonstrate strong time management by handling multiple interactions and meeting performance targets.
• Maintain exceptional customer experience through effective communication and problem-solving.
• Collaborate with internal teams to ensure smooth resolution and service quality.
• Adhere to company policies, quality standards and service-level agreements.

Bachelor of Science (B.Sc.) - Agriculture - College of Agriculture (2021 - 2025)

Intermediate Education - Narayana Junior College (2020 - 2021)

Secondary Education - Narayana English Medium School (2018)