Veda Menon
15 YEARS OF WORK EXPERIENCE IN CLIENT SERVICE AND ADMINISTRATION
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About
Managing logistics of all E commerce partners of Cavin Kare. Vendor Management of Econmerce partners to ensure timely and quality delivery. Ensuring prioritisation of Cavin Kare products across Econmerce platforms.
Experience
E commerce operation executive - Cavin Kare Pvt Ltd
(2025-02)
- Managing logistics of all E commerce partners of Cavin Kare.
- Vendor Management of Econmerce partners to ensure timely and quality delivery.
- Ensuring prioritisation of Cavin Kare products across Econmerce platforms.
Senior Seller Associate - Grassroots BPO Pvt.Ltd
(2023-03 - 2025-02)
- To develop and manage brand relationships with all Amazon distributors in the geographic region
- Increasing distributor sales through advertisements in Amazon Portal.
- Guiding sellers on pricing strategies in the Amazon Portal.
Customer Service executive - Fresh to Home
(2020-07 - 2023-01)
- Resolving Customer escalations within the given turn around time.
- Periodic calls with Area managers to ensure supply chain is uninterrupted
- Delivery partner management
Service Delivery Ambassador - RBL BANK LTD - Hsr Layout Branch
(2018-08 - 2019-07)
- Management and resolution management of customers at RBL Bank- Hsr Layout Branch.
- Cross Selling of Banking products to satisfied customers.
Relationship Executive (Flipkart process) - INTELENET GLOBAL SERVICES
(2017-01 - 2018-08)
- To develop and manage brand relationships with all flipkart distributors in the geographic region
- Market Research on product data, pricing and competition
- Managing Supplier/ Distributor relationships
Front office executive- Admin - KOCHHAR & CO
(2014-07 - 2016-10)
Advocates and Legal Consultants
- Facilities Management ( Management of Mantainence and House keeping staff)
- Administrative function ( Attendance record maintainence ,Travel Arrangements
- Supporting corporate relations , Human Resources & supporting in Communication channels.
Senior Customer Executive - ACCENTURE SERVICES PRIVATE LIMITED
(2013-08 - 2014-06)
Customer Service Executive - TATA CONSULTANCY SERVICES
(2010-01 - 2013-06)
Airline TIcketing Executive - PARAMOUNT AIRWAYS
(2009-06 - 2010-05)
Education
BA - Travel and Tourism Management - Ethiraj College for Women, Chennai
HigherSecondary - Lady Andal, Chennai
High School - Lady Andal, Chennai