Skip to main content
Venkat Ram Reddy

Venkat Ram Reddy

Technical Support Lead

Talent
INMember since June 10, 2026
UnixLinuxWindowsPerlOracle 11GAsset ControlLabVantageJIRABMC RemedyTWSControl MMessage BrokerServer managementSQLSDLCAgile
·

Hire this person

Send a job offer directly to this candidate

UnixLinuxWindowsPerlOracle 11G

About

Around 7+ years of IT industry experience, includes 5 years of experience in Banking and Financial Services for French, U.K based projects, 2 years in HLS for the US based projects. Having 4 year's experience on Asset Control(Alveo) reference data management tool. Highly motivated and experienced in server management in Unix / Linux environment, Shell Scripting and also have working knowledge of SQL/ORACLE.

Experience in SDLC and Agile methodologies. Strong abilities in software development including analysis of client requirements. Good functional knowledge of Fixed Income, Bonds, equities, OTC Derivatives, Credit Derivatives. Efficient working under pressure and a good coordinator. Maintain high standards of work. Believe in sincerity and dedication in the execution of the work given to me. Good communication and interpersonal skills

Experience

Technical Support Lead - Persistent Systems

(2024-12)

LIMS is the Laboratory Management System contains the information of lab records of cancer treatment of cancer patients. The solution uses Lab vantage application which store the complete information from starting the Physicans, Lab bisopecimens who involved in process, the tissue, blood etc different samples information and there further processing which constituents for the treatment for patients. This project comes under Health care and life sciences.

  • Working on tickets of High Priority(p2), Low priority(p3) queue in JIRA management tool created by LIMS customers
  • Creating the projects for any new research or pharma work in Labvantage tool
  • Working on tickets related to different issues related to Tissues, Parent/ child requests, changing the request status, samples status, adding the RNA/DNA, changing the attribute values, updating the db etc.
  • Having good knowledge of SDC, SDI fundamentals of Labavantage.
  • Working on Prod environment handling the different issues of LIMS, stakeholders.
  • Reporting the daily status on the work in the daily team meeting and inform if we face any blockers or issues.

Senior Analyst - Eclerx

(2021-09 - 2024-03)

SRDMS is the Golden Source application contains the securities or financial instruments information. The objective is to Migrate the securities data from legacy system SRDMS to Asset Control(AC) . The solution uses Asset Control to store, consolidate and distribute the data.

  • Worked on the AC concepts like AC server, IECL, standard interfaces, Acquisition, Normalisation, Consolidation, Price consolidation, AC connect, IE and workflow engine etc.
  • Worked on various requirement jira's or user stories created by BA's in the jira management tool which are assigned during the project development.
  • Completed the development for user stories in each sprint which follow the agile methodology and done code releases through the package deployments to the QA environment for testing the functionality.
  • Reporting the daily status on the work in the daily scrum meeting and inform if we face any blockers or issues.
  • Doing the code changes/improvements whenever any change in the requirement or bug fixes raised by the testing team to ensure the code meets 100% required functionality.
  • Responsible for configuring the various control M jobs.
  • The high level end goal is to consume and publish the data to downstream systems.

Associate Consultant - Virtusa

(2020-08 - 2021-08)

The application is client proprietary. The objective of the application is to facilitate the users to book the trades in Summit 5.5 GUI application. Using the STP's process these trades are processed and the results are displayed to the users and will make use of Windows batches in TWS tool. These batches were composed in batch scripting. Apart from this we support Colline, Top office Martini and Murex applications which are hosted on Unix servers having the Unix scripting.

  • Monitoring the production data that us to check whether files are delivered to the different downstream systems or not.
  • Monitoring the various production jobs and checking if there are any failures, issues while executing them.
  • Fixing the various issues on the production and providing the smooth running the application.
  • Performing the morning health checks to ensure whether all the services are up ad running.
  • Worked on Unix and Linux servers, writing and executing the shell scripts depending upon the requirement.
  • Responsible for troubleshooting various jobs.
  • Reporting the timely updates to client on the status of completion of batch jobs.

Software Engineering Analyst - Accenture

(2018-03 - 2019-12)

The application is client proprietary and Its called as "Transoval Message broker". The objective of the application is to Keep Track the Message flow(Inbound and Outbound) between the Different SAP clusters and the different trading Partners carriers / Warehouses. The solution uses the Middleware applications like Message Broker, LOG2000 and few Dashboards, DB edit 2 to capture the data at the different end points of these Messages (AS/CS/RFT/SKU/AOS/LL etc) between the SAP and Partner's .

These vendor applications are for E logistics management in the different Countries in EMEA region based on client's business requirement. In 2018, DuPont was the world's fourth largest chemical company based on market capitalization and eighth based on revenue

  • Worked on different tools BMC Remedy (CPMT) tool,Log2000 dashboard, Log2000 Prod and Pre-prod, how the messages will be picked up by the dufts queues.
  • Checking in the MB and Log2000 logs to keep track of the routing information of the particular purchase order/shipment message and reporting to the concerned team as the same.
  • Reporting the Monthly reports on the statics of messages volume, updates in prod, pre-prod to the client.
  • Handling the Change Management activities includes Interlog application Pre-production deployment, creating the CAT-5 PQR's and CO and to Keep track of them. CO creation request IBM middleware team uploading in the client SharePoint. Also coordinating with them to complete the deployment task.
  • Keep track on daily message failure alerts in Message Broker, creation of PQR for the message failed and communications to clients- RFT/AS/CS.
  • EDI Monitoring (Elemica/myGLN Dashboard) – checking threshold/ failure breach notifications to partners.
  • Doing the MB ORT in 3 regular intervals on the daily basis.
  • MB PQR analysis, which would be assigned.

Associate Software Engineer - Accenture

(2016-01 - 2018-03)

The application is client proprietary. The objective of the application is to consolidate and reconcile the Reference data requirements of client. The solution uses Asset Control to store and consolidate data and for its Risk Management purpose. These vendor applications are completely customized for Asia/ Europe and America region based on client's requirement. CA-CIB is the second largest Investment bank in France next to BNP Paribas in its revenue.

  • Monitoring the production data that is to check whether files are delivered to the different downstream users or not.
  • Fixing the various issues on the Production and Providing the smooth run of the application.
  • Understanding business process management and business requirements of the customers and translating them to specific software requirements.
  • Worked on UNIX and Linux servers, Writing and Executing the Shell Scripts depending upon the requirement.
  • Responsible for work request enhancements, L2 support, code review, and interface between business units.
  • Responsible for troubleshooting various control M jobs.
  • Existing Interface enhancement and new interface development for market data feeds.
  • Enhancement and modification to feeds for BO and FO systems like Murex, Summit, Calypso , Infinity , ISIS etc..
  • Review, analysis and evaluation of business requirements, user needs and functions
  • Writing the code as per the requirement and testing the functionality.
  • Worked as On Call support Engineer to the Application during nights.
  • Resolving the support issues (tickets) and done deployment on Production.
  • Responsible to conduct Asset control, Formula Engine and Unix trainings to any new joiners within the team.

Education

B.TECH - Computer Science - Sphoorthy engineering College, Hyderabad (2015)

Skills

Technical Support Lead

Reviews

Related