Vibha Work

Sales and customer success professional with 8+ years of experience across diverse industries, consistently exceeding revenue targets and improving retention. Seeking to leverage proven skills in consultative selling, account management, and client advocacy to drive growth and long-term customer value

Customers Support Executive at CATKing Educare (2022-09 – 2026-03)

Identify customer's challenge by calling them and providing solutions to them.

• Call new customers and make them understand about the system.
• Add new customers in WhatsApp group according to course purchased.
• Make rapport with customers till the end and receive feedback for the services.

Deputy Manager at Kotak Mahindra Life Insurance Pvt. Ltd. (2017-12 – 2019-08)

As a representative of sales department of Insurance Company, major contribution involves the strong chain of agents.

• I had a team of more than 30 agents.
• I have also produced the business of more than 10 lakh in single month twice. (Dec, 2018-14 L and March 2019- 12 L)
• Completed the criteria of First Promotion cycle in 9 Month only.
• Completed the criteria of Second Promotion cycle in next 6 Month only.
• Awarded several times for many different categories of award e.g. Best performance, Highest business, Highest CLA, etc

Business Development Representative at Hotwax Systems Pvt. Ltd. (2017-06 – 2017-11)

As a Digital Commerce Evangelist (BDR), I helped companies in their Digital journey.

• Explains them about benefits of going digital and establish Omni-channel network in Retail and Also help companies to evaluate their digital commerce platforms.

Deputy Relationship manager at CapitalAim Financial Advisory Pvt. Ltd (2016-04 – 2017-05)

• 4-times achiever of BIG SHOT trophy (payment more than 1.20 Lac) in CapitalAim.
• Was awarded as AOM (Asst. Relationship Manager of the month) for the month August 2016 in CapitalAim
• Was promoted as Deputy Relationship manager from Asst. Relationship Manager in the PMS of October 2016.
• Was awarded as MOM (Best Manager of the month) for the month October 2016 in CapitalAim.
• Qualified for IT (International Trip to Malaysia) competition run by CapitalAim in the Month Aug-Dec 2016.
• Contributed to associate new talent to the organization through recruitment. Was part of recruitment team & Campus drive.

Team Leader at Money World Research Limited (2015-01 – 2015-12)

Working as a Team Leader in the Business Development department of the organization, the major role is to handle a team of 5 to 7 members.

• To work with team and provided proper guidance with respect to sales.

Executive Sales Trainee at CapitalVia Global Research Ltd (2014-03 – 2014-10)

Working as a BD executive in the Business partner department of the organization, the major role is to acquire new clients.

• To work on raw leads provided by the company and find out the potentials and provide them the service suitable according to their investment.
• Cross-selling and Up gradation to be done of the services taken by the existing clients.
• Daily follow up and support to the clients on share/commodity market.
• Contributing towards the business development of the organization through Sales revenue

Certificate course in Digital Marketing (2025)

PGPM in Marketing and HR – IBS Bangalore (2014)

Bachelor of Business Management in Business Management – B.N.P.G. Girl's college Udaipur (2012)

Class XII – S.R.M.S.S.M. School Manasa (2009)

Class X – S.R.M.S.S.M. School Manasa (2007)