Customer Service - AI Airport Services Limited (AIASL) - Chhatrapati Shivaji Maharaj International Airport - 400099
(2025-11)
- Dedicated to Saudia Airlines operations, handling passenger services and flight operations.
- Experienced in check-in, document verification, boarding gate management, and passenger reconciliation.
- Performed pre-flight and post-flight activities, ensuring smooth arrival and departure operations.
- Assisted in crew clearance, flight clearance, and L4 procedures.
- Coordinated with airport authorities and airline teams to maintain on-time performance and operational efficiency.
- Supported operations for Air India and client airlines including Tanzania Airlines and Uzbekistan Airways as required.
Sales Promoter - Duty Free - Chhatrapati Shivaji Maharaj International Airport - Chhatrapati Shivaji Maharaj International Airport - 400099
(2024-06 - 2025-07)
- Promoted and sold products from brands like Kama, Bharat Story, and international watch labels.
- Explained offers and product features to boost customer purchases.
- Handled voucher redemptions and ensured smooth customer service.
- Guided customers to boarding gates and resolved queries.
- Managed luggage store sales and focused on daily sales conversions.
Clinic Manager - Homeopathic Clinic - Yari Road, Versova Andheri West - 400061
(2021-11 - 2024-06)
Health Concept (Clinic)
- Managed patient communications, including handling calls and scheduling appointments.
- Coordinated patient consultations with the doctor, ensuring efficient flow and timely care.
- Prepared and dispensed homeopathic medicines according to doctor's prescriptions.
- Managed the clinic's social media presence, creating content and engaging with everyone.
- Organized and conducted medical camps at various locations, providing healthcare services to underserved populations.
Clinic Manager - Health Concept Charities - Yari Road, Versova Andheri West - 400061
(2021-11 - 2024-06)
Health Concept Charities (Charitable Trust)
- Trained location volunteers in general health parameter checks, including blood pressure, blood sugar, and body temperature.
- Trained volunteers in the preparation and distribution of homeopathic and Ayurvedic medicines at medical camps.
- Worked with a team of AYUSH doctors (both online and offline), assisting them during consultations.
- Assisted doctors in preparing and dispensing medicines for 36 common diseases.
- Delivered medical treatment and distributed medicines to tribal communities and colleges in the Palghar and Raigad districts.
