Vikram Singh

A licensed Mariner in the deck side and a seasoned executive working for third party collections, managing and recovering debts on behalf of creditors adhering to legal and organizational policy. Experienced professional with strong problem-solving abilities and interpersonal skills combined with analytical and creative thinking.

Specialist (Third Party Collections) at Astra Business Services (2025-08 – Present)

• Identifying the communication channels to reach out to debtors
• Responsible for debt collection calling of credit cards and loan products
• Responsible for data entry, verification, tracking and documentation and providing reminders
• Responsible for data collection negotiation and settlement as per the guidelines of management
• Responsible for identifying and calling up to payment plans for the debit collection on behalf of the debtors
• Responsible for complete information delivery to the debtors about their accounts
• Responsible for informing and escalating for legal processes to concern teams
• Responsible for assuring FDCPA (Fair Debt Collection Practices Act)compliance
• Responsible for assuring and maintaining relevant laws and ethical collection practices

Sales Agent (Third Party Collections) at IQOR India Services Private Limited (2024-01 – 2025-06)

• Identifying the communication channels to reach out to debtors
• Responsible for debt collection calling of credit cards and loan products
• Responsible for data entry, verification, tracking and documentation and providing reminders
• Responsible for data collection negotiation and settlement as per the guidelines of management
• Responsible for identifying and calling up to payment plans for the debit collection on behalf of the debtors
• Responsible for complete information delivery to the debtors about their accounts
• Responsible for maintaining details of accounts under debit collections
• Assisting team in information repair for filing tax cuts and following FDCPA
• Responsible for assuring and maintaining relevant laws and ethical collection practices
• Based on practice to guide new team in the required reports and process information

Second Officer (Deck Operations) at Oldendorff Shipping Company (2013-03 – 2021-11)

• Assisting for vessel navigation
• Assisting on maintaining the safety of all equipments
• Assisting on maintaining the deck equipment and conducting bridge watchkeeping
• Assisting on maintaining the medical supplies and basic medical care
• Assisting on maintaining the overall cleanliness and safety
• Supporting or relieving the Chief officer in emergency situations
• Assisting on training junior officers and sailors during their navigational watch
• Preparing voyage plans

Bachelor of Science in Nautical Science – I.P. Marine Academy, Navi Mumbai (2014 – 2014)

AISSSCE 12th (R.S.) – Kendriya Vidyalaya (2010)

AISSE 10th (C.B.S.E) – Delhi Public School, Yamunanagar (2007)