Vimal Raj K

A reliable and detail-oriented Operations Manager with 5 years of experience running business operations and 5 years of experience as a Design Engineer. Skilled in handling day-to-day business tasks, managing custom client orders, using Excel for tax and inventory data, and handling online customer communication. A practical problem-solver who can work independently to keep a business running smoothly.

Operations Manager at Chandar Jewellery Hall (2021-01 – Present)

• Talked directly with clients to take custom orders, understanding exactly what design they wanted.
• Met regularly with manufacturers to supervise production, making sure custom orders were made correctly and delivered on time.
• If a design mistake happened, analyzed why it occurred and changed the process to make sure it didn't happen again.
• Visited clients regularly to show new products, build good relationships, and handle payments.
• Kept daily records of what items sold fast to make smart buying decisions for the next stock.
• Maintained daily checks on physical stock, cash balance, and inventory levels (bullion, coins, and articles).
• Updated the business daybook every single day for all sales, purchases, and daily expenses.
• Created proper GST bills for every customer and client sale.
• Used MS Excel every month to analyze data, calculate input tax credits, and figure out the exact GST to be paid.
• Created challans and handled monthly and quarterly GST filing directly on the government portal.
• Used WhatsApp Business, Instagram, and Facebook Business pages to showcase new designs to regular clients and attract new customers.

Design Engineer at Treffer Technologies (2016-01 – 2020-12)

• Studied project data and drawings sent by clients to understand exactly what they needed for new product designs.
• Converted 2D sketches into 3D CAD models so the parts could be manufactured accurately on CNC machines.
• Checked assembly drawings for any fitment errors or interference before sending them to production.
• Created a Bill of Materials (BOM) to list all parts and components needed for the final assembly.
• Prepared simple presentation slides (PPTs) to explain project scope, timelines, and deliverables before starting a job.
• Maintained organized records of all client enquiries, drawings, and design changes in a shared database.
• Followed up on product designs from the initial concept until the final prototype was approved and built.

Trainee at Aruna Alloys Steel (2016-02 – 2016-07)

Apprentice in PPC at Apollo Tyres Ltd (2013-03 – 2014-03)

Bachelor of Engineering (B.E.) in Mechanical Engineering – Velammal College of Engineering and Technology