Project Technical Officer (PTO) - Centre for Community Medicine (CCM) AIIMS - New Delhi
(2024-10)
- Institutional Collaboration (IITD): Coordinated a high-impact joint research initiative with IIT Delhi (IITD) investigating the environmental impacts of ambient Air pollution on pregnancy outcomes and early childhood development.
- Standardized Developmental Assessments: Administered and scored the Developmental Assessment Scales for Indian Infants (DASII) to rigorously evaluate motor and mental milestones in infant and toddler populations, maintaining meticulous behavioural logs.
- Clinical Counselling & Consent Management: Conducted clinical counselling sessions with pregnant women (PWs) across urban and rural sectors; facilitated comprehensive study onboarding by explaining Patient Information Sheets (PIS) and Informed Consent Forms (PICF) while resolving complex participant inquiries.
- Environmental Exposure Assessment: Managed the on-site installation, technical calibration, and operational tracking of specialized indoor air pollution monitoring devices within participant households to capture precise micro-environmental exposure data.
- Field Logistics & Bio-Sampling: Strategic planner for maternal blood sample collection protocols, overseeing sterile transport mechanics, and ensuring temperature-controlled bio-banking storage compliance.
- Longitudinal Patient Follow-ups: Structured systematic, rolling follow-up schedules mapped strictly to each participant's Period of Gestation (POG) to ensure study retention and continuity of care.
- Data Lifecycle Management: Directed daily clinical and environmental data ingestion pipelines, managing accurate multi-variable datasets spanning participant demographics, exposure metrics, and health indicators.
Project Technical Officer (PTO) - Department of Psychiatry, AIIMS - New Delhi
(2024-05 - 2024-09)
- Qualitative Field Leadership: Spearheaded the strategy, design, and execution of qualitative frameworks, conducting extensive In-depth Interviews (IDIs) and Focus Group Discussions (FGDs) across primary, community, and urban health centres (PHC / CHC / UHC).
- Multidisciplinary Stakeholder Engagement: Navigated complex healthcare hierarchies to interview a diverse cohort, including Medical Officers, Community Health Officers (CHOs), Nursing Supervisors, Paramedics, ASHA workers, and patient populations across rural and urban landscapes.
- Methodological Strategy & Team Management: Engineered rigorous field plans for participant selection, topic guide formulation, and discussion modulation. Provisioned and supervised elite field teams, managing high-performing moderators and meticulous note-takers to ensure robust data capturing.
- Relationship & Reputation Management: Maintained an exceptional professional face-value and institutional trust with high-level institutional stakeholders, public health administrators, and community leaders to guarantee seamless long-term research access.
- Manuscript & Data Transcription: Supervised the systematic transcription, linguistic translation, and verification of complex audio recordings and field manuscripts, formatting them strictly into audit-ready qualitative datasets.
- Principal Investigator Liaison: Managed fortnightly progress reporting pipelines directly with the Principal Investigator (PI) and senior clinical directors; proactively identified protocol bottlenecks to implement swift, ethics-compliant study amendments and updates
Research Assistant (RA) - Centre for Community Medicine (CCM) AIIMS - New Delhi
(2022-06 - 2024-05)
- National Surveillance Leadership: Directed comprehensive field operations, primary data collection frameworks, and structured qualitative surveys for high-stakes HIV/NACO initiatives. Spearheaded implementation for the National Integrated Biological and Behavioural Surveillance (IBBS) tracking key High-Risk Group (HRG) populations, including HTG, MSM, FSW, and IDU.
- Advanced Qualitative & Field Methodology: Executed complex qualitative research surveys and Key Informative Interviews (KII). Formulated strategic community mobilization utilizing Respondent Driven Sampling (RDS), selecting secure assessment venues, and securing informed consent across vulnerable populations.
- Biomedical Coordination: Managed precise field protocol logistics for Dried Blood Spot (DBS) sample collection, ensuring strict adherence to bio-safety standards and clinical research ethics.
- Digital Data Ingestion (CAPI): Supervised and trained teams of field data collectors on Computer-Assisted Personal Interviewing (CAPI) frameworks, enforcing high-accuracy inputs within applications like ODK and REDCap.
- Cross-Functional Data Integrity: Coordinated directly with statisticians and data managers to validate data entry, run correlation checks, and map trends. Managed secure end-to-end data life cycles across physical and digital formats (Excel, Google Workspace, secure dashboards).
- Community Liaison & Conflict Resolution: Acted as the primary point of contact during urban and rural field visits, effectively liaising with local authorities (Sarpanches, Area Heads, Resident Welfare Associations) to seamlessly resolve on-ground field conflicts and operational bottlenecks.
- Patient Trust & Follow-up Optimization: Cultivated deep stakeholder relationships with patients and families through targeted healthcare counselling and project awareness campaigns. Sustained high longitudinal trust, maximizing long-term client retention and follow-up adherence.
- Operational Monitoring: Directed physical and virtual audio transcription workflows. Organized systematic daily/weekly localized team outreach visits for remote populations, presenting key data trajectories to clinical executives in weekly review boards.
Research Assistant (RA) - Centre for Integrative Medicine and Research (CIMR) AIIMS - New Delhi
(2017-11 - 2022-06)
- Institutional Ethics & Compliance Management: Spearheaded essential institutional administrative operations, including the preparation, formatting, and submission of new protocols and protocol amendments to the Institutional Ethics Committee (IEC).
- Clinical Trial Recruitment & Enrolment: Managed the complete patient lifecycle across multiple concurrent research projects; conducted patient screenings, delivered clinical counselling to attendants, and drove targeted recruitment based on strict project eligibility criteria.
- Psychometric & Clinical Documentation: Administered and scored standardized patient outcome metrics, including the SF-36 Health Survey Questionnaire, while managing Patient Information Sheets (PIS) and Informed Consent Forms (PICF).
- Laboratory Processing & Bio-Banking: Managed basic wet-lab logistics, including the centrifugation, accurate tracking, alphanumeric labelling, and temperature-controlled storage of project-specific blood samples.
- Academic Coordination & Stakeholder Relations: Programmed and organized virtual academic presentations, research workshops, and multi-centric progress reviews with Principal Investigators (PIs), Co-PIs, and clinical stakeholders.
- Longitudinal Cohort Follow-ups: Coordinated rolling patient appointments and executed structured telephonic and physical outpatient department (OPD) follow-up loops to ensure maximum protocol compliance.
- Data Auditing & Quality Assurance: Collaborated directly with senior clinical staff to clean, analyse, and update primary data pipelines daily, leveraging data-driven insights to optimize ongoing healthcare program workflows.
- Project Administration & Office Operations: Controlled secure hard-copy and digital cloud-based backups for all sensitive patient records while orchestrating cross-functional staff meetings and central project calendar
Clinical Social Work Intern - All India Institute of Medical Sciences (AIIMS) – Main Hospital, New Delhi - New Delhi
(2019-03 - 2019-09)
Medical Social Welfare Unit (Under MSSO Supervision)
- Clinical Psychosocial Assessments: Conducted comprehensive psychosocial evaluations for inpatient (IPD) and outpatient demographics across diverse wards; delivered critical psychological first aid, counselling, and guidance to patients navigating acute diagnostic distress.
- Patient Adaptation & Coping Strategies: Provided targeted therapeutic support to help patients and their families emotionally and psychologically adapt to chronic illnesses, treatment regimens, and long-term prognosis parameters.
- Healthcare Navigation & Aid Mobilization: Identified and mitigated systemic socio-economic barriers hindering patients from accessing optimal medical care; strategically coordinated and mobilized financial, material, and emergency medical aid for marginalized populations.
- Interdisciplinary Liaison: Acted as a vital interdisciplinary bridge, facilitating seamless communication between patients, clinical medical teams, and Non-Governmental Organizations (NGOs) to build holistic continuum-of-care pipelines.
- Vulnerable Population Safeguarding: Handled sensitive child welfare logistics, leading the official clinical coordination and placement processes for abandoned infants with approved Government of India (GOI) welfare agencies.
- IPD Rehabilitation & Discharge Planning: Executed systematic daily ward rounds to deliver bedside assistance, psycho-social interventions, and comprehensive discharge/rehabilitation planning for admitted hospital patients
Patient Care Coordinator (PCC) - Max Healthcare
(2017-06 - 2017-11)
- Patient Ingestion & Global Billing: Managed end-to-end registration, intake, and financial billing workflows for Outpatient (OPD), Inpatient (IPD), and international patient demographics.
- Clinical Case Analysis: Reviewed and analyzed medical histories and diagnostic profiles to prepare patients structurally for specialized clinical investigations, treatments, and procedures.
- Health Camp Data Coordination: Compiled, audited, and structured primary medical records to coordinate administrative logistics for upcoming institutional Medical Health Checkup (MHC) initiatives.
- Operations & Skill Enhancement: Delivered daily core administrative support to optimize clinical operations while actively participating in institutional professional development and clinical induction programs
Healthcare Operations & Welfare Executive - National Heart Institute
(2015-08 - 2017-06)
- Front-Desk & Administrative Operations: Managed core front-desk functions, including patient registration, calendar scheduling, cash handling, and medical insurance/MHC documentation processing.
- Patient Data & Log Management: Maintained daily patient logs and databases, meticulously tracking clinical counselling sessions, guidance tracking, and matching companion/attendant metadata.
- Inter-Hospital Coordination & Logistics: Streamlined clinical logistics and stakeholder communications to safely manage patient transfers between physicians, attendants, and external hospital networks.
- Vulnerable Patient Support: Handled case management for unaccompanied patients, directing investigative search operations to successfully locate and trace missing family members or guardians.
- Financial Auditing & Scheme Access: Verified patient financial profiles and medical histories to build individual casework files, enabling eligible families to seamlessly access government medical welfare schemes.
- Welfare Unit Advocacy: Acted as a dedicated case advocate within the hospital welfare unit, delivering end-to-end crisis navigation and socioeconomic support to distressed patients and families.
