Vinaykumarvr 39

Results-driven System Engineer with 2+ years of hands-on IT experience supporting enterprise environments. Proficient in end-to-end system configuration, hardware troubleshooting, Sophos Firewall management, O365 Administration, Active Directory, DNS, DHCP, SAP, and Salesforce. Additionally, an independent app developer and founder of Omix Studios — published 2 apps across Microsoft Store (3000+ organic downloads) and Google Play Store, demonstrating strong technical ownership and product delivery skills.

System Engineer - Value Point Systems - Bengaluru

(2024-02)

• Configure and troubleshoot Windows 10/11 systems, desktops, and laptops for end users.
• Manage Sophos Firewall — MAC binding, website blocking, and basic security configuration.
• Administer Microsoft 365 (O365) — Outlook setup, email configuration, and license management.
• Perform Active Directory user creation, access management, and group policy enforcement.
• Configure and manage DNS and DHCP for network infrastructure stability.
• Perform SAP basic configuration and application troubleshooting for business-critical operations.
• Handle Salesforce (SFDC) user creation, role assignment, and access management.
• Configure and maintain printers and network peripheral devices across departments.
• Install and manage antivirus solutions; perform data backup and restore operations.
• Manage IT asset inventory, software license allocation, and hardware tracking.

Maintenance Engineer (Trainee - Final Year — GTTC) - TAFE - Bengaluru

(2023-10 - 2024-07)

• Performed hardware diagnostics and troubleshooting for CNC and Moulding machines — skills directly transferable to IT hardware support.
• Diagnosed and resolved system faults, significantly reducing equipment downtime.
• Monitored equipment performance logs and applied updates to maintain system integrity.
• Collaborated with technical teams to improve system performance and network connectivity.
• Implemented safety and operational protocols for all maintenance procedures.

Diploma - Mechatronics Engineering - GTTC Institute (2019 - 2024)

SSLC (10th Standard) - Srinidhi School (2019 - 2019)