Vinod Muktan

Hospitality professional with nearly 3 years of experience in premium food & beverage operations, guest relations, luxury dining service, and hospitality event support across Delhi. Skilled in customer engagement, upselling, team coordination, banquet operations, and maintaining high hospitality standards in fast-paced environments. Experienced in premium cafés, luxury event operations, ODC assignments, and guest-focused service environments.

Seeking opportunities within luxury hotels to build a long-term career in hospitality operations and guest experience.

F&B; Operations Executive - L'Opéra French Bakery Pvt. Ltd - New Delhi

(2025-04)

• Delivered personalized guest experiences in a premium French bakery and café environment
• Achieved sales targets through effective upselling and strong product knowledge
• Assisted in maintaining luxury hospitality and service standards

F&B; Service Associate - Lavonne Café - New Delhi

(2024-10 - 2025-01)

• Delivered premium dining experiences while maintaining hospitality standards
• Coordinated daily service operations during peak hours
• Assisted in supervising junior staff and operational workflow

Shift Operations Executive - Millets and More - Delhi

(2024-06 - 2024-09)

• Managed day-to-day restaurant and shift operations
• Coordinated staff scheduling and inventory management
• Handled customer feedback and service recovery professionally

Guest Experience Associate - FabCafe by FabIndia - Delhi

(2022-07 - 2024-02)

• Maintained premium guest service standards in a health-focused dining environment
• Assisted in café operations, customer engagement, and barista support

Banquet & ODC Operations Exposure - Various Hotels & Event Venues - Delhi NCR

• Assisted in outdoor catering (ODC) and banquet operations during weddings and hospitality events
• Supported guest service operations at premium hotel venues across Aerocity and Delhi NCR
• Participated in event coordination for weddings, corporate functions, and social gatherings

Industrial Exposure Trainee - Hilton Garden Inn - Saket

(2020 - 2020)

• Selected for industrial exposure training during hospitality studies
• Assisted in operational exposure and hospitality service training
• Training period was impacted due to COVID-related operational disruptions

Advance Diploma - International Hospitality Administration - International Institute of Hotel Management (2019 - 2022)

Senior Secondary - Kendriya Vidyalaya JNU

Secondary - Kendriya Vidyalaya JNU