Vinod R

Over 20 years of experience in Billing & collection (B2B/ B2C/ OTC), Renewals, credit verification, Customer Service, Operations encompassing Showroom Management, Churn Management and Activations.

• Over 20 years of experience in Billing & collection (B2B/ B2C/ OTC), Renewals, credit verification, Customer Service, Operations encompassing Showroom Management, Churn Management and Activations. Location Handled Karnataka, Rest of Tamil Nadu and Kerala.
• Nodal officer for Welworth software.
• Single handed successfully converted postpaid billing to prepaid platform.
• Forged strong relationships with channel partners for the telecom/ MSO Industry.
• Instrumental in setting up Showrooms across Karnataka for Bharti – Airtel (Touchtel – Inception in Karnataka)
• Managed Customer Camps and loyalty program that led to healthy demand for Telecom Services.

I have a BHM degree from Bangalore university and currently pursuing MBA in Operation Management from NMIMS.