Vinod R
Account Receivable, Customer Care, CSD Operations
Talent
Banaswadi, Bengaluru UrbanMember since October 11, 2022
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About
Over 20 years of experience in Billing & collection (B2B/ B2C/ OTC), Renewals, credit verification, Customer Service, Operations encompassing Showroom Management, Churn Management and Activations.
Experience
- Over 20 years of experience in Billing & collection (B2B/ B2C/ OTC), Renewals, credit verification, Customer Service, Operations encompassing Showroom Management, Churn Management and Activations. Location Handled Karnataka, Rest of Tamil Nadu and Kerala.
- Nodal officer for Welworth software.
- Single handed successfully converted postpaid billing to prepaid platform.
- Forged strong relationships with channel partners for the telecom/ MSO Industry.
- Instrumental in setting up Showrooms across Karnataka for Bharti – Airtel (Touchtel – Inception in Karnataka)
- Managed Customer Camps and loyalty program that led to healthy demand for Telecom Services.
Education
I have a BHM degree from Bangalore university and currently pursuing MBA in Operation Management from NMIMS.
