Vinod S

20+ years in software delivery and engineering, including 14+ years in program and project leadership leading enterprise-scale digital transformation (Platform Re-engineering, Cloud Migration, RPA and Salesforce), Data engineering, SaaS programs across Healthcare and BFSI serving US and European Clients. PMP and SAFe certified with expertise in Program governance, Stakeholder management, P&L ownership, delivery excellence, risk management, and business growth. Excelled in Project Onboarding and Agile Execution, Delivery roadmaps, Release Management, KPI tracking, Managed programs generating $4M in annual revenue with teams of up to 45 members.

Spearheaded multiple org transformation initiatives including Lean, Six Sigma, First Time Right, metrics-driven management, Agile CoE, and Gen AI Adoption. Strong leadership and diligent stakeholder management yielding multi-year renewals with >20% revenue growth YoY and strong NPS scores. Managed QBRs, MBRs, and portfolio reviews with CXO stakeholders.

Senior Program Manager / Engagement Manager at Apexon India Pvt Ltd (2022-10 – 2026-01)

• Client: Mastercard | Role: Lead Technical Program Manager - Led re-engineering of legacy batch-based Advisement and Transfer Fund Order modules to a near real-time event driven architecture using AXON Framework and Kafka, enabling ISO 20022-compliant message processing for settlement banks across multiple geographies.
• Achieved on-time deployment by steering 2 SAFe teams enhancing the legacy TFO module to generate new ISO 20022-based Transfer Fund Order for settlement management across RBI, NBB, and Colombian Bank; owned production support for the application.
• Led POCs for implementation of a Gen AI solution building a real-time risk intelligence engine for merchant risk profiling, merchant category volatility, and fraud likelihood, resulting in real-time adaptive credit limits.
• Client: Goldman Sachs | Role: Senior Program Manager - Led QA pods for the TxB Lending Sequoia application, implementing automation and performance testing across the customer onboarding-to-loan-closure lifecycle, achieving 50% improvement in defect detection rate and reducing testing cycle time by 75%.

Group Project Manager at EMIDS Technologies Pvt Ltd (2017-01 – 2022-10)

• Client: CVS Health (Aetna) | Role: Engagement Manager - Developed and maintained HIPAA-compliant data pipelines across pharmacy, clinical, and insurance operations, driving a 20% improvement in efficiency through cloud migration of legacy pipelines.
• Led 2 Agile Release Train (ART) SAFe data engineering teams leveraging Apache Airflow and Snowflake to deliver scalable, secure, and high-performance data solutions.
• Client: Cytel | Role: Engagement Manager + Senior Scrum Master - Delivered an award-winning greenfield SaaS platform on Azure Cloud powering 3 million statistical simulations/hour for clinical trial optimization, with end-to-end ownership from architectural design to production deployment.
• Managed a team of 38 technical members generating 3+ Mn revenue, with YoY growth of 110%, including expansion into new RPA and statistical programming engagements.
• Client: Navvis | Role: Technical Program Manager - Delivered a patent-pending population health platform for large providers, optimizing resource utilization and home care treatment, from architectural development through deployment and maintenance.
• Managed a team of 25 developers and QA with $2Mn revenue and YoY growth of 56% in new feature additions and cloud migration.
• Client: Greenway Health | Role: Group Project Manager + Senior Scrum Master - Enhanced and maintained one of the largest US clinical practice software platforms; reduced open P1/P2 application support tickets from 900+ to 50 within 7 months, managing both L2/L3 application support teams.
• Client: Connecture | Role: Senior Project Manager + Scrum Master - Delivered a Marketplace for Medicare, Health Plans, and Drug Plans within 9 months, managing a team of 25 members and revenue of $1.5 Mn.

Project Manager at Happiest Minds Technologies Pvt Ltd (2016-01 – 2017-01)

• Client: Flex | Role: Project Manager - Implemented a NetSuite ERP for an Order-to-Cash engagement with broker integration and a standardized quoting system based on solar panel design using the Google Maps API.
• Owned offshore account setup including ODC, network, and new team setup, and supported the client on product backlog and release roadmap.
• Client: Cloud Lending Solutions | Role: Project Manager - Managed accelerated go-to-market implementation of a Cloud Lending Solutions (SFDC AppExchange) platform for 3 customers in the US and UK, including a responsive front end, content management system, and payment gateways, in 6 months.

Project Manager and various roles at IBM India Pvt Ltd (2004-09 – 2015-12)

• Client: Ericsson | Role: Project Delivery Manager - Developed and maintained 5 global Ericsson applications, ensuring 99.9%+ availability and optimal performance for the mission-critical ECP module, supporting global B2B operations and reliable order fulfillment.
• Client: Health Plan Inc | Role: Account Manager - Established offshore ODC, project setup, resource onboarding, capability building, and P&L ownership.
• Resolved 1,000+ defects within 10 months, improving application stability, with a team of 15 developers and QA.
• Client: Cambia Health Solution (Regence BlueShield) | Role: Project Manager - Led a cross-functional team of 40 members, including US-based staff and DBAs, on a contract valued at $2.5M.
• Managed all product engineering services including ITS releases, state and federal mandates, 24x7 application support meeting SLAs, application data migration, and mainframe application decommissioning.
• Other roles at IBM included Technical Lead, Onshore Coordinator, Systems Analyst (NPI project), and Java/JEE Developer.

Associate System Engineer at Tata Consultancy Services Ltd (2004-06 – 2004-09)

Java Programmer at Silicon Dot Com Technologies (2000-10 – 2001-10)

EPGP – Indian Institute of Management, Kozhikode

Bachelor of Engineering in Computer Science – Bangalore University (2000)