Vinoth Kumar

Detail-oriented Associate Chargeback Analyst with hands-on experience in fraud detection, dispute handling, and chargeback lifecycle management. Skilled in analyzing transaction data, identifying fraudulent patterns, and handling disputes in compliance with card network regulations. Proven ability to work with cross-functional teams and deliver accurate, timely resolutions.

Associate - Chargeback Analyst - CHARGEBACK GURUS - Chennai

(2025-09)

• Managed end-to-end chargeback lifecycle, including dispute review, representation, and pre-arbitration stages.
• Ensured compliance with Visa/Mastercard rules, internal controls, and regulatory standards.
• Analyzed transaction data to determine dispute validity (fraud / non-fraud).
• Collaborated with internal teams to gather supporting evidence.
• Escalated high-risk cases with proper documentation and transparency.

Fresher

Fresher with strong domain knowledge and practical exposure through training and projects in chargeback management.

MBA - Business Analytics & HR - S.A. Engineering College (2023 - 2025)

B.Com - SRM - SRM University (2020 - 2023)