Experienced Unified Communication Designer
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As an experienced VoIP/Microsoft Teams Designer with over 17 years in the field, I specialize in VoIP networking, system hardware, and technical support. My career is a testament to my commitment to excellence and innovation in complex networking environments.
At industry giants like British Telecom and Orange Business Services, I've developed a deep expertise in large-scale VoIP project design and implementation. My skill set encompasses Cisco HCS solutions, Microsoft Teams, and a wide array of Cisco hardware and software. Adapting to global business needs and navigating challenging situations has been a hallmark of my professional journey.
Continual learning is a core part of my ethos, as evidenced by certifications in CCNA, Cisco Certified Network Professional (Voice), ITIL Foundation, and Audio Codes Certified Associate. These qualifications, along with my hands-on experience, empower me to provide top-tier technical support, ensuring optimal network performance and reliability.
I am driven by a passion to harness technology for solving complex challenges and enhancing business operations. Looking ahead, I am excited about opportunities that will challenge me further and allow me to contribute to the success of a dynamic organization.
British Telecom, Bangalore, IndiaJan 2023 - PresentSpecialist Network Designer
2022 - 2023Executive General Management Programme | Indian Institute of Management Tiruchirappalli, India2004 - 2008Bachelors of Technology in Electrical & Electronics Engineering | Mahatma Gandhi University, Kottayam, India
