Quality Manager – Quality Assurance / QMS at Naxatra Labs Pvt. Ltd. (2026-01 – Present)
Automotive EV Motors Manufacturer. Clients: Ather Energy, Hindustan Two Wheelers, Power Tools Segment
- Develop, implement, and maintain QMS in accordance with ISO Standards across the organization.
- Establish and monitor in-process and final inspection processes to ensure product conformance.
- Create Quality Checks, SOPs, and Inspection Guidelines for shop floor operations.
- Validate new product designs and engineering changes prior to mass production release.
- Conduct supplier audits and evaluate vendor quality performance to ensure supply chain integrity.
- Handle customer complaints and implement CAPA procedures as per ISO standards.
- Prepare and present MIS reports, Rejection Trends, and coordinate with CFT to resolve critical quality issues.
- Ensure timely submission of PPAP documents for new products within defined timelines.
- Review and update QMS documentation to maintain compliance and continuous improvement.
Deputy Manager – Quality Assurance / QMS at Febrros Autocomp Pvt. Ltd. (2025-08 – 2025-12)
Auto Ancillary – Injection & Blow Moulding. Clients: TATA Motors, MG Motors, Banco Products India, Yanfeng Automotive, TACO-IPD
- Ensured implementation and maintenance of IATF 16949:2016 standards across the plant.
- Led internal and external audits (System, Process, Product) and ensured closure of Non-Conformances through CAPA.
- Coordinated external certification and surveillance audits with certification bodies.
- Monitored in-process quality parameters and ensured adherence to control plans.
- Reviewed in-process records including First Piece Inspection, QA Patrolling, and Final Inspection.
- Coordinated with NPD and Production teams to address OEM customer requirements.
- Led problem-solving reviews with suppliers using 8D methodology.
- Acted as Single Point of Contact (SPOC) for OEM customers and handled customer audits in plant.
Assistant Manager – Quality Assurance / QMS at Accumax Lab Devices Pvt. Ltd. (2023-07 – 2025-07)
Medical Device Manufacturer. Clients: Cytiva Corporation, VWR International, Sterilem Biosystems, Serum India
- Implemented quality management procedures and systems in accordance with ISO 9001:2015 and ISO 13485:2016.
- Prepared and implemented control plans along with product documentation.
- Performed Gemba Walks, 5S Assessments, product and process audits as per the scheduled plan.
- Documented internal audits and quality assurance activities including non-conformances and CAPA.
- Supported resource allocation for quality-related training and development programs.
- Drove Management Review Meetings (MRM) and presented QMS performance metrics.
- Ensured compliance with QMS procedures and standards; monitored process performance through KPIs.
- Managed document control and change control systems across the plant.
- Utilized SAP S/4HANA QM module for quality planning, inspection, and process control.
Senior Engineer – Customer Support Quality at Magneti Marelli Motherson Auto System Pvt. Ltd. (2022-07 – 2023-06)
Automotive Lighting – 4-Wheeler. Clients: Suzuki Motors Gujarat, Honda Cars India Ltd.
- Resolved customer quality issues through interaction, team participation, and effective root cause analysis.
- Managed customer audits and provided improvement feedback and action plans.
- Monitored OEM PPM performance and implemented corrective actions to address customer complaints.
- Responded to internal line concerns by examining rejections and working with core teams for prompt resolution.
- Attended monthly warranty parts review meetings with customers; analyzed warranty returns and provided CAPA.
- Monitored and analyzed warranty claim data and prepared comprehensive reports.
- Utilized SAP QM module for Quality Planning, Quality Inspection, and CAPA reporting.
Senior Engineer – Customer Quality at JNS Instruments Pvt. Ltd. (2021-01 – 2022-07)
Auto Ancillary – Speedometers, Fuel & Speed Sensors. Clients: Suzuki Motors Gujarat, Honda Motorcycle Pvt. Ltd.
- Resolved in-house and customer quality issues through the 8D process approach.
- Performed QA Patrolling and verification of Critical-to-Quality (CTQ) stations.
- Prepared QAV audit documentation for new upcoming models.
- Led new product validation, change procedure management, and review of customer drawings for design changes.
- Conducted process and product audits as per schedule to ensure compliance.
- Handled customer visits in plant and coordinated engineering prototype reviews for mass production.
- Used SAP QM module for quality-related tasks and inspection management.
Senior Executive – Manufacturing Quality Control (In-Process Quality) at Mindarika Pvt. Ltd. (2018-08 – 2021-01)
Automotive Switches – JV Minda & Tokairika. Client: Suzuki Motors Gujarat
- Resolved in-house and customer quality issues through 7QC Tools process approach.
- Performed Pareto Analysis to identify weekly issues and implemented corrective actions.
- Prepare MIS reports and analyzed PPM data to support CAPA and quality improvement.
- Conducted MSA studies to ensure measurement system accuracy and reliability.
- Ensured adherence to IATF 16949:2016 across the plant; monitored P-Chart/Q-Chart for running SOP lines.
- Managed daily review of shift Communication Books, 4M Change Control Board, Quality Check Sheets, and Production/Quality Control Boards.
- Responsible for closing Non-Conformances (NCs) found during audits with cross-departmental support.
- Managed PPAP documents as required by customer; trained new employees in Quality Assurance.
- Used SAP QM (HANA) module with expertise in Inspection Plans, CAPA implementation, and resolving quality tickets.
Engineer (Contractual) – In-Process Quality at Yazaki India Pvt. Ltd. (2015-09 – 2018-08)
Auto Ancillary – Wiring Harness. Client: TATA Motors Gujarat
- Conducted Red Bin Analysis with countermeasure planning on the shop floor.
- Performed in-house rejection analysis and prepared plans to reduce rejections and rework.
- Performed product inspection as per engineering drawings and control parameters.
- Prepared supporting documents such as Quality Alerts, Visual Aids, and Training Records.
- Inspected terminals in cutting, crimping, and bonding processes using visual and measuring tools.
- Managed process quality control through pre-defined specifications and handled rejection tracking through SAP.
