Viraj Deshaval
Technical product leader with 12+ years across enterprise platform, infrastructure, and security roadmaps in fintech
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About
Technical product leader with 12+ years across enterprise platform, infrastructure, and security roadmaps in fintech, including 4+ years owning product delivery at JPMorgan Chase. Own product vision and backlog for a global enterprise file-sharing platform used by 80,000+ employees and 1,000+ clients, driving a 30% adoption increase and securing $3–4T/day in transactions. Redesigned high-friction manual operations — including credential and access-risk management — into scalable, self-service automation, reclaiming 1,000+ engineering hours annually.
Partner with engineering, security, and business stakeholders — up to Managing Director and Senior Vice President level — to align roadmaps and drive execution across globally distributed teams. Applies AI as a force multiplier across the engineering workflow, and is currently helping design two AI-driven chatbot capabilities — automated call handling and simplified platform Q&A — both in the planning pipeline.
Experience
Infrastructure Engineer III (Product Manager, File Sharing Platform) - JPMorganChase - Bengaluru, KA
(2022-01)
Own product vision, roadmap, and backlog — tracked in Jira and documented in Confluence — for JPMorgan Chase's global MFT platform, driving an adoption strategy that grew usage 30% and secures $3–4T/day in transactions.
- Built the business case for the platform's cloud-native architecture with Executive Directors and Managing Directors, aligning infrastructure, engineering, and SRE teams on execution.
- Helping design two AI-driven chatbot capabilities — one to automatically triage and answer support calls, another to simplify platform Q&A for end users — both currently in the planning pipeline.
- Built a 27-rule automated validation engine that cut request review from 3+ hours to 5 minutes, validating 1,733+ requests to date (740 passed, 112 flagged with fixes last week).
- Earned Senior Vice President approval for a route-decommissioning platform spanning 1,400+ production routes, cutting turnaround from 14 days to 1 while the team absorbed rising demand with fewer engineers (35→28).
Application Developer (Associate Product Manager, Cloud File Transfer Platform) - IBM - Pune, MH
(2020-01 - 2022-12)
Spearheaded product vision and technical requirements for an AWS cloud file-transfer platform, generating $2M in annual savings and used by 10M+ Consumer Banking customers.
- Ensured the platform met regulatory and security requirements, achieving zero security incidents within the first two years of launch.
- Communicated product vision to Programme Directors, cloud architects, and engineering leads, securing $500K in follow-on investment.
- Owned the API platform for secure file transfer; ran user interviews to shape the tokenization strategy, driving 10,000+ secure transfers daily.
IT Analyst (Product Analyst, Billing Platform) - TCS (Tata Consultancy Services) - Pune, MH
(2017-01 - 2019-12)
Led product vision and development for a billing and settlement platform for a top UK bank's card transactions, processing 500,000+ transactions daily and cutting settlement time by 15%.
- Integrated Scrum and Kanban methodologies, accelerating iteration velocity and reducing time-to-market for critical functionality by 20%.
- Prioritized the core billing platform's backlog by strategic goals, customer impact, compliance, and effort — cutting billing errors 20% and speeding time-to-market by 15%.
- Aligned the product roadmap across engineering and finance teams, driving 95% on-time delivery.
Technology Specialist - YASH Technologies - Pune, MH
(2020-01 - 2020-12)
Senior Software Engineer - TietoEvry - Pune, MH
(2019-01 - 2020-12)
Senior Systems Engineer - Cognizant - Pune, MH
(2014-01 - 2017-12)
Education
Bachelor of Engineering - Computer Science - Gujarat Technological University (2009-07 - 2013-05)
