Viraj Deshaval

Technical product leader with 12+ years across enterprise platform, infrastructure, and security roadmaps in fintech, including 4+ years owning product delivery at JPMorgan Chase. Own product vision and backlog for a global enterprise file-sharing platform used by 80,000+ employees and 1,000+ clients, driving a 30% adoption increase and securing $3–4T/day in transactions. Redesigned high-friction manual operations — including credential and access-risk management — into scalable, self-service automation, reclaiming 1,000+ engineering hours annually.

Partner with engineering, security, and business stakeholders — up to Managing Director and Senior Vice President level — to align roadmaps and drive execution across globally distributed teams. Applies AI as a force multiplier across the engineering workflow, and is currently helping design two AI-driven chatbot capabilities — automated call handling and simplified platform Q&A — both in the planning pipeline.

Infrastructure Engineer III (Product Manager, File Sharing Platform) - JPMorganChase - Bengaluru, KA

(2022-01)

Own product vision, roadmap, and backlog — tracked in Jira and documented in Confluence — for JPMorgan Chase's global MFT platform, driving an adoption strategy that grew usage 30% and secures $3–4T/day in transactions.

• Built the business case for the platform's cloud-native architecture with Executive Directors and Managing Directors, aligning infrastructure, engineering, and SRE teams on execution.
• Helping design two AI-driven chatbot capabilities — one to automatically triage and answer support calls, another to simplify platform Q&A for end users — both currently in the planning pipeline.
• Built a 27-rule automated validation engine that cut request review from 3+ hours to 5 minutes, validating 1,733+ requests to date (740 passed, 112 flagged with fixes last week).
• Earned Senior Vice President approval for a route-decommissioning platform spanning 1,400+ production routes, cutting turnaround from 14 days to 1 while the team absorbed rising demand with fewer engineers (35→28).

Application Developer (Associate Product Manager, Cloud File Transfer Platform) - IBM - Pune, MH

(2020-01 - 2022-12)

Spearheaded product vision and technical requirements for an AWS cloud file-transfer platform, generating $2M in annual savings and used by 10M+ Consumer Banking customers.

• Ensured the platform met regulatory and security requirements, achieving zero security incidents within the first two years of launch.
• Communicated product vision to Programme Directors, cloud architects, and engineering leads, securing $500K in follow-on investment.
• Owned the API platform for secure file transfer; ran user interviews to shape the tokenization strategy, driving 10,000+ secure transfers daily.

IT Analyst (Product Analyst, Billing Platform) - TCS (Tata Consultancy Services) - Pune, MH

(2017-01 - 2019-12)

Led product vision and development for a billing and settlement platform for a top UK bank's card transactions, processing 500,000+ transactions daily and cutting settlement time by 15%.

• Integrated Scrum and Kanban methodologies, accelerating iteration velocity and reducing time-to-market for critical functionality by 20%.
• Prioritized the core billing platform's backlog by strategic goals, customer impact, compliance, and effort — cutting billing errors 20% and speeding time-to-market by 15%.
• Aligned the product roadmap across engineering and finance teams, driving 95% on-time delivery.

Technology Specialist - YASH Technologies - Pune, MH

(2020-01 - 2020-12)

Senior Software Engineer - TietoEvry - Pune, MH

(2019-01 - 2020-12)

Senior Systems Engineer - Cognizant - Pune, MH

(2014-01 - 2017-12)

Bachelor of Engineering - Computer Science - Gujarat Technological University (2009-07 - 2013-05)