Vishaka Prabhu Dessai

Results-driven Operations Leader with 8.5 years of experience in optimizing store operations, inventory management, and team leadership. Proven ability to implement FIFO practices, enhance stock accuracy through perpetual inventory systems, and drive continuous process improvement in fast-paced environments. Adept at cross-departmental collaboration to ensure seamless replenishment and order fulfilment, while maintaining rigorous safety and compliance standards.

Assistant Operation Manger - JAINKEET ENTERPRISES (INTACT PACKAGING GROUP) - Goa

(2025-03)

• Spearheaded comprehensive store operations, including receiving, binning, and put-away processes, ensuring optimal efficiency and accuracy.
• Led inventory control initiatives, maintaining accurate stock levels via perpetual inventory systems and conducting regular stock audits to resolve discrepancies and minimize stockouts.
• Championed and enforced FIFO (First-In-First-Out) practices, ensuring efficient material rotation and reducing waste through optimized stock turnover.
• Supervised and mentored store staff, fostering a culture of teamwork and continuous improvement to ensure high performance and adherence to operational standards.
• Collaborated effectively with procurement, production, and logistics teams to ensure smooth inventory replenishment, accurate order fulfillment, and timely dispatch of materials.
• Oversaw timely and accurate stock replenishment, guaranteeing availability of essential resources for daily plant operations and minimizing inventory shortages.
• Generated detailed MIS reports on order status, dispatch, and pending orders, providing actionable insights for senior management.
• Negotiated favorable supplier terms, successfully cutting operational costs while maintaining service quality.
• Maximized team performance by monitoring daily activities and driving quality improvement initiatives across all production stages to meet and exceed customer requirements.

Sr. Executive Operation and Customer Support - CRAVIUM GOURMENT PRIVATE LIMITED - GOA

(2019-06 - 2024-12)

• Ensured seamless alignment between sales forecasts and production planning to maintain optimal stock levels for promotional sales.
• Managed customer complaints, providing timely and appropriate solutions within defined Turnaround Times (TAT) and maintaining detailed records via CRM.
• Processed orders efficiently across multiple platforms, including Amazon and the company website, ensuring accurate fulfillment.
• Coordinated closely with the production department for batch production, ensuring adherence to schedules.
• Handled US shipments from production to dispatch, ensuring compliance with international logistics requirements.
• Forecasted order volumes to proactively manage inventory, preventing stockouts during peak sales periods.

Equity dealer - GEOJIT FINANCIAL SERVICES - GOA

(2017-04 - 2018-02)

• Executed buy and sell orders for market stocks based on client requests and market trends.
• Managed portfolios for high-net-worth clients, providing tailored investment advice.
• Coordinated with various Asset Management Companies (AMCs) to facilitate client transactions.

Personal Banker - HDFC Bank Limited - Goa

(2015-07 - 2017-10)

• Maintained up-to-date knowledge of market trends and advised clients on strategic stock purchases and sales.
• Managed customer portfolios and bank accounts, ensuring accuracy and compliance.
• Handled daily banking activities, including cash and cheque processing.
• Maintained audit reports and generated daily MIS for operational oversight.
• Oversaw bank locker operations, ensuring security and adherence to protocols.

Bachelor - Business Management - Alva's College of Moodbidri- Mangalore University