Vishal Ghutukade

In a logistics industry with 12+ years of experience in managing the efficient flow of goods, services, and information between point of origin and point of consumption. I have a proven track record of success in driving cost savings through process optimization and improving operational efficiency. My expertise in inventory management, supply chain optimization, and transportation logistics has enabled me to consistently exceed organizational goals.

The experience & the skills which I have attained have prompted me to look for more challenging career opportunities in the areas of Customer Care and Operation field.

Warehouse Supervisor – Operations - CCI Logistics

(2010-04 - 2011-12)

• Inventory: Receiving, recording, storing, and replenishing inventory
• Shipping and receiving: Overseeing the procedures for receiving and dispatching shipments
• Safety: Ensuring that employees follow safety procedures
• Efficiency: Developing and improving warehouse processes and procedures
• Time management: Prioritizing tasks based on urgency and requirements
• Communication: Communicating with customers and other departments

Warehouse Supervisor-Operation - Shivsager ltd working for Expeditors International India Pvt Ltd

(2012-01 - 2013-12)

• Coordinating activities: Oversee all warehouse activities, including order picking, incoming and outgoing shipments, and inventory control
• Coordinating deliveries: Ensure timely clearance and delivery of imported cargo
• Monitoring standards: Set up a monitoring system for standards and regulations relating to international trade
• Communicating with customers: Keep customers informed of changes in import regulations and tariff requirements
• Proposing solutions: Propose solutions to deviations and disputes, and ensure they are implemented

Manager - Prosperity Logistics Solution working for Croma Enterprises

(2014-01 - 2023-04)

Last Mile Operation

• Managed customer inquiries and complaints in a timely manner
• Monitored security cameras to detect any suspicious activities or theft attempts
• Resolved customer complaints in a professional manner while ensuring satisfaction
• Handled returns and exchanges professionally while maintaining company policies
• Performed administrative tasks such as filing paperwork or entering data into computer systems
• Assisted with training new staff members on proper operation procedures
• Inspected incoming shipments to verify accuracy of orders
• Assisted with loading, unloading, and securing passengers on rides
• Performed daily inspections of rides according to company guidelines
• Kept up-to-date on new developments related to ride operations through training sessions and manuals
• Conducted emergency procedures when necessary in accordance with safety protocols
• Communicated effectively with other departments regarding performance issues

Hub In-charge - Vaishali Transcarrier working for Croma Enterprises

(2023-05 - 2024-06)

Operation

• Arranging vehicles as per party requirement
• Plan and Supervise Door to Door deliveries
• Updating delivery schedule on day today basis
• Monitoring pickups and deliveries
• Ensuring timely Deliver & pickup
• Storage & Palletization of the material
• Vehicle capacity utilization
• Co-ordination with the hub & warehouse for the D.E.P.S. & Dispatches
• Inventory accuracy (SAH – Stock At Hub)
• Directing and controlling everyday operation
• Corresponding with the Customers through e-mails and calls
• Interfacing with transporters for deliveries the shipments on time
• Vendor Development
• Preparations of MIS Reports for E-Tracking & Direct Customers. Operation & Project partners

Hub In-charge - S K Enterprises working for Croma Enterprises

(2024-07)

Overseeing the daily operations of a logistics or distribution hub, ensuring efficient and timely delivery of goods.

• Supervising Hub Operations: Managing the smooth functioning of the hub, including receiving, storing, and dispatching goods
• Co-ordinating Logistics: Ensuring efficient inbound and outbound logistics, including transportation and delivery schedules
• Inventory Management: Maintaining accurate stock levels, managing inventory, and ensuring efficient flow of goods
• Staff Management: Supervising and training hub staff, including drivers, warehouse personnel, and administrative staff
• Meeting Performance Targets: Achieving key performance indicators (KPIs) related to cost, productivity, and service levels
• Ensuring Compliance: Maintaining compliance with safety regulations, company policies, and other relevant standards
• Problem Solving: Identifying and resolving operational issues and challenges, including those related to inbound and outbound operations
• Reporting: Generating reports on hub performance, inventory status, and other relevant metrics

H.S.C (2008 - 2008)

B.COM (2011 - 2011)

Certified Course - Computer Operation (MS-Word, Excel, Internet)