Senior Manager Learning and Development
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An experienced and dedicated Organizational Training and Development professional with over 16 years of experience in different fields like technical support, banking & travel.
● Experience in goal setting, Key Result Area (KRA) and Key Performance Indicator (KPI) development, and Training
Needs Analysis (TNA) and Training Needs Identification (TNI) for a team of >100 employees. Throughout my career, I have developed a comprehensive understanding of the importance of effective goal setting and performance measurement in driving business success, as well as the role of TNA/TNI in creating a skilled and productive workforce. Through my work, I have honed my ability to work with employees at all levels of an organization, creating customized plans that align with business objectives while addressing the specific needs of individual team members.
● A team player with expertise in revolutionizing L&D using 3D gamification, LMS rewards and penalty system,
people management, presentation, facilitation, feedback & coaching skills, Training and Development, Travel
Industry and Customer Relations & Sales Training.
● Excellent interpersonal & relationship management skills.
An experienced and dedicated Organizational Training and Development professional with over 16 years of experience in different fields like technical support, banking & travel.
● Experience in goal setting, Key Result Area (KRA) and Key Performance Indicator (KPI) development, and Training
Needs Analysis (TNA) and Training Needs Identification (TNI) for a team of >100 employees. Throughout my career, I have developed a comprehensive understanding of the importance of effective goal setting and performance measurement in driving business success, as well as the role of TNA/TNI in creating a skilled and productive workforce. Through my work, I have honed my ability to work with employees at all levels of an organization, creating customized plans that align with business objectives while addressing the specific needs of individual team members.
● A team player with expertise in revolutionizing L&D using 3D gamification, LMS rewards and penalty system,
people management, presentation, facilitation, feedback & coaching skills, Training and Development, Travel
Industry and Customer Relations & Sales Training.
● Excellent interpersonal & relationship management skills.
BSc in Zoology from Garhwal University
