Vishnu Gavade

To pursue my career in a progressive and professionally managed organization, this will provide adequate opportunities and environment to draw upon my knowledge, experience and clear strengths for mutual benefits. About 7.1+ years of experience in Telecom domain with understanding of service delivery, Service assurance, Provisioning & Inventory management, Automation, Process flow designing & Business Analyst, requirement gathering, requirement analysis function in Telecom. Good understanding of telecom Products & services (IP, Ethernet, Optics, MPLS, SDWAN) with working experience in both B2B & B2C.

Expertise in Requirement gathering, Requirement analysis, User story writing, Stakeholders management, Test case creation, Project mapping in JIRA, UAT testing, Sanity testing.

Associate Consultant at Infosys ltd (2023 – Present)

• Collaborated with Client & cross functional teams to elicit, analyze and document business requirement for the enhancement of order management toll.
• Facilitated client calls to ensure a clear understanding of their requirement and smooth communication with the internal development team.
• Developed comprehensive confluence page & governance user stories with detailed requirement to facilitate seamless project execution.
• Collaborated with development team to discuss requirement & efficiently transitioned them to development work.
• Orchestrated the coordination between development & testing teams, ensuring thorough testing & timely resolution of defect to ensure a production-ready product.
• Effectively managed development efforts, ensuring optimized resource allocation and project timeline.

Senior Business Analyst at Tata Communications ltd (2019 – 2023)

• Identification of stakeholders from various user group.
• Preparation of the unified business requirement with functional and operational requirements.
• Liaising with the development team and user group for the solution feasibility and setting up product lifecycle.
• Identify and highlight the operational issues related to customers, vendors (external as well as internal) and ensuring resolution.
• Drive the collection and analysis of operational data and convert data into value for customers and internal teams in the areas of monitoring and reporting, sales enablement, support to product management etc.
• Defining the project life cycle with operational inputs and analysis.
• Preparation of project plan in accordance with the risk analysis and estimated delivery.
• Defining and reviewing test cases along with user group, prior conducting UAT.

Bachelor of Engineering in Electronics & Telecommunications (2018)