Team Lead Operation-Digital Sales - SQUARE YARDS TECHNOLOGY PRIVATE LIMITED - Gurgaon
(2026-01)
- Led and managed an operations team to consistently achieve targeted numbers and performance goals.
- Drove team productivity through daily planning, monitoring, and performance tracking.
- Maintained reports, MIS, and process compliance to support business growth.
- Trained and mentored team members to improve efficiency and conversion rates.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Acquired new clients by coordinating with sales teams, and ensuring timely lead closure.
- Handled client onboarding and ensured smooth operational execution.
D2B Inside Sales- Team Lead - MagicBricks
(2024-12 - 2025-12)
Engaged in B2B sales of online property listing packages to real estate brokers, agents, and property developers.
- Built and maintained strong business relationships to drive revenue growth and customer retention.
- Conducted client meetings and presentations to understand their business needs and propose tailored listing solutions.
- Managed the end-to-end sales cycle – from lead generation and pitching to closure and post-sales support.
- The Times of India Group.
- Strong command of Salesforce CRM for lead management and customer tracking.
- Led new client acquisition initiatives to meet business targets
B2C Sales Executive - Policybazaar insurance Brokers Private Limited
(2024-05 - 2024-11)
- Achieved/exceeded monthly sales targets by advising clients on insurance & financial-product options, leveraging strong product knowledge and persuasive communication.
- Maintained accurate customer data and sales activity records in CRM system, enabling streamlined follow-ups and robust reporting.
- Follows up and ensures closure
- Collaborated with team and back-office to ensure timely issuance of policies and resolution of client queries, contributing to operational efficiency.
- Managed Client's inquiries, ensuring timely and effective resolution.
- Handled lead generation, cold calling, and relationship building to increase Customer enrollments.
B2C Sales Executive - Magicbricks
(2022-05 - 2024-04)
- Generated and qualified leads of property owners interested in purchasing "owner-package" advertisement/subscription packages on the MagicBricks platform.
- Met or exceeded monthly sales targets by converting leads into paid package subscriptions, leveraging strong interpersonal and objection-handling skills.
- Follows up and ensures closure
- Managed customer inquiries, providing prompt and effective resolutions
- Teamlease