Viswanandh Madigani

Account Manager - Centotech Services

(2024-11)

Utilized Trello to manage tasks and prioritize workflow to increase team productivity.
Served as JIRA administrator by creating projects and managing team access.
Led sales and delivery of mobile application development projects across US and Africa markets.
Trained new employees on business development research, data collection, analysis, and market research methodologies.
Maintained regular client follow-ups for payments and managed HR recruitment activities for IT and non-IT roles.
Crafted customized proposals and led contract negotiations to secure new business and expand accounts.
Led project execution ensuring timely delivery and alignment with client expectations.
Fostered long-term client relationships and acted as primary point of contact for government clients.
Conducted in-depth research and documentation of US-based business conferences to support C-suite registrations and strategic networking.

Bid Manager - Deepija Telecom

(2014-03 - 2024-01)

Collected, monitored, evaluated and analyzed company documents, tenders and bids on a weekly basis to track bid phase activities.
Coordinated with departments and reviewed technical proposals while guiding the proposal team on content and strategy.
Prepared and monitored project budgets and conducted win/loss analysis to improve bid outcomes.
Documented process information for internal training and delivered training to subordinates on tender and bid procedures.
Defined scope of work with customers and stakeholders and prepared precise BOQs ensuring clarity on deliverables.
Prepared RFP/RFI compliance, commercial bid aspects and ensured all services were included in final pricing.
Acted as SPOC for bids, authenticated documents such as checklists, declarations, covering letters and EMDs.
Supported knowledge management, risk management, competitive mapping and value reporting to improve proposal quality.

Network Administrator - Raj Soft Solutions Pvt Ltd

(2012-01 - 2013-12)

Maintained server and network administration on Windows 2003, Active Directory, MySQL and back-office application servers.
Performed production support including log review, backup/recovery and periodic maintenance to minimize downtime.
Diagnosed and resolved networking issues and deployed in-house web applications to staging and production environments.

Technical Support Engineer - Unisys Technical Services

(2008-04 - 2008-08)

Supported installation, configuration and customization of operating systems and applications including Microsoft Office and Lotus Notes.
Troubleshot hardware and software issues for peripherals and escalated critical problems to higher-level support.
Managed Active Directory tasks including password resets and user support.

End User Support Engineer - CFC India Services Pvt Ltd

(2007-01 - 2007-12)

Desktop Support Engineer - Wipro Technologies Ltd

(2005-01 - 2006-12)

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