Vivek Shah

Senior Product Designer with 10+ years crafting intuitive, user-centered interfaces for enterprise SaaS, fintech, and healthcare platforms. Deep expertise across the full product design lifecycle — discovery, user research, wireframing, high-fidelity prototyping, usability testing, and developer handoff. Proven track record leading design systems at scale, improving measurable product outcomes, and mentoring design teams within distributed, cross-cultural Agile environments.

Strong command of WCAG accessibility standards and close front-end collaboration, ensuring designs ship exactly as intended.

Senior Product Designer at Cygnet Infotech Pvt. Ltd. (2019-06 – Present)

• Led end-to-end redesign of the GST e-Invoice enterprise platform, achieving a 30% improvement in task completion time and a measurable boost in user satisfaction scores.
• Architected and implemented a comprehensive design system adopted across 5+ enterprise applications, reducing design-to-development rework by 20%.
• Designed complex enterprise dashboards for GST compliance tools — Cygnet Tax, Cygnet Vendor Postbox — with full WCAG 2.1 accessibility compliance.
• Received a Spot Award (Nov 2024) for delivering a litigation module UI under a tight deadline with 100% responsiveness and cross-browser compatibility.
• Partnered closely with frontend developers throughout the full development lifecycle, ensuring pixel-perfect, developer-ready handoffs via Figma.
• Mentored and up-skilled junior designers in UX principles, design system usage, and accessibility best practices.
• Collaborated with product managers and business analysts in Agile/Scrum ceremonies to define UX strategy and prioritize backlog items.

Frontend / UI Developer at GreenApex LLP (2019-02 – 2019-05)

• Developed and maintained user-facing webpages using HTML5, CSS3, JavaScript, and jQuery with emphasis on responsive, multi-device layouts.
• Created responsive designs optimizing layouts across mobile, tablet, and desktop platforms.
• Mentored junior designers on UX and UI best practices to raise team quality standards.

Front End Designer at IndiaNIC Infotech Limited (2017-09 – 2019-01)

• Delivered clean, standards-compliant HTML and CSS across multiple client projects.
• Built responsive websites ensuring optimized performance, usability, and cross-browser consistency.
• Collaborated with cross-functional teams including developers, QA, and project managers.

Web Designer at Prime Apps Infotech (2015-12 – 2017-07)

• Designed and developed responsive websites optimized for mobile and desktop platforms.
• Improved website performance through asset minification, CDN implementation, and code optimization.
• Redesigned multiple client sites to enhance navigation structure, visual appeal, and conversion rates.

Bachelor of Computer Application in Computer Science – Gujarat University (2011 – 2014)