Waseem Moinuddin

Strategic leader with extensive experience in transforming high-paced organizations. Drives improvements through analysis and team collaboration, enhancing revenue growth and corporate culture. Expert in aligning business strategies with operational goals and developing supply chain frameworks. Leads cross-functional teams and develops operational policies to optimize performance.

OPERATIONS MANAGER - Good Seoul India Private Limited - Mumbai

(2025-09)

• Own and manage complete P&L responsibility for the region, ensuring revenue growth, cost control, profitability, and business sustainability.
• Drive sales growth strategy, annual business planning, and execution to achieve top-line and bottom-line targets.
• Oversaw cross-functional teams, including operations, supply chain, HR, training, projects, marketing, and business development, ensuring alignment with business goals and implementing process improvement initiatives to enhance operational efficiency and customer experience.
• Led business expansion and new store development, identifying potential markets, negotiating locations, and executing store openings.
• Collaborate with corporate and regional teams to ensure cost optimization, manpower productivity, and compliance with company policies.
• Drove employee training, performance management, and leadership development initiatives, strengthening team capability and improving retention.
• Created detailed performance reports for individual departments within operations, facilitating data-driven decision-making.
• Led end-to-end operations management across India for Seoul Dak.

REGIONAL MANAGER - BDC Eatopia Global India Pvt. Ltd - Mumbai, India

(2023-07 - 2025-09)

• Leading 13 Stores of West India - Brand Expansion and Sales development through Creating High Performance Culture
• Provide overall leadership for the region in terms of setting out and communicating to the area their unifying Future Back Vision.
• Restaurant Operations Strategic Lead, translating visions and strategic plans into regional level business plans.
• Oversaw commercial performance of the region by understanding local customer bases and identifying local business drivers.
• Managing and leading a restaurant management team that works in maintaining a high level of guest satisfaction by facilitating safe, clean, high-quality restaurant operations.
• Driving sales at the restaurant level through improving operations
• Leading sales Volume of Annual 20CR.
• Built a team of high-performing restaurant general managers and maximized operational excellence at the restaurant level by collaborating with them to optimize restaurant sales and address customer feedback, food safety, and operational audits.

ZONAL MANAGER - Sunshine Tea House Pvt. Ltd. - Mumbai, India

(2020-11 - 2022-09)

• Spearheading the entire gamut of operations management for 51 stores of Chaayos spread across Mumbai and Pune
• Drove efforts to achieve defined top line revenues and bottom-line targets across the business.
• Directing the overall profitability with strategic utilization & deployment of available resources to achieve organizational objectives and operating standards.
• Coordinated budgets, forecasts, and reports to implement business plan for maximizing sales and optimizing revenue.
• Managing new store opening (Location, market study, operational set-up, team recruitment and training)
• Steering efforts in setting up/ establishing new divisions/branches after acquisition of necessary material, human and financial resources and ensuring smooth operations.
• Building new concepts, structuring menus & formulating operational strategies
• Led strategic marketing initiatives to enhance product line profitability and create revenue opportunities in customer service and hospitality sectors.

AREA MANAGER / SENIOR AREA MANAGER - Sunshine Tea House Pvt. Ltd. - Mumbai, India

(2017-08 - 2020-10)

• Grew business through relationship development, team coaching for revenue increases, and operational improvements.
• Recruiting, hiring & motivating teams, developing expansion & sales plans projected to turnaround the company results & creating momentum.
• Analyzed key performance metrics, identified improvement areas, and implemented changes for enhanced outcomes.
• Producing smoothly running business channels through coordination with operations, creating efficiencies in processing through emphasis on quality & follow-up.
• Supervised customer service operations to ensure quality service delivery; provided first-line support by addressing queries and resolving issues.

DISTRICT MANAGER - Jubilant Food Works Ltd. - Mumbai, India

(2014-02 - 2017-08)

STORE MANAGER - Godrej Nature's Basket Ltd. - Mumbai, India

(2007-08 - 2014-01)

ASSISTANT RESTAURANT MANAGER - Dodal Corporation Pvt Ltd

(2005-04 - 2007-07)

B.COM - Central University of Allahabad (Campus) (2003-03)