Yash Nanda
Custom care representative
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About
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests, and emails with strong problem-solving, multitasking, and research abilities.
Background in field roles with high-volume customer demands.
Experience
Customer Care Representative at UBER – TaskUs (2025-06 – Present)
Managed customer service inquiries on live chat, providing timely and accurate responses to questions and concerns. Utilized problem-solving skills to resolve issues efficiently and maintain high customer satisfaction.
- Managed customer service inquiries on live chat, providing timely and accurate responses to questions and concerns.
- Utilized problem-solving skills to resolve issues efficiently and maintain high customer satisfaction.
Customer Care Advisor at Eureka (2024-04 – 2025-12)
Interacted with customers to understand their needs and provide appropriate solutions. Dealt with queries and clarified client doubts regarding products and services.
- Interacted with customers to understand their needs and provide appropriate solutions.
- Dealt with queries and clarified client doubts regarding products and services.
Education
B.Com in Commerce – Model College (2021-01)
HSC – Model College
SSC – C.M.S English School
