Yashawanth

Game monitoring and player support professional with hands-on experience investigating suspicious player activity, reviewing player reports, monitoring live gameplay, and applying fair-play actions across online games. Experienced with League of Kingdoms, a blockchain-enabled MMO strategy game, and additional game titles. Skilled in evidence review, player-behaviour analysis, case documentation, ban/unban workflows, Discord and Zendesk support, and collaborative playtesting.

Active member of a BGMI Discord anti-cheat review team, with a strong personal background in competitive and FPS gaming.

Game Monitoring Executive - Hashed Emergent (Nod Games) - South Korean gaming company

(2022-07 - 2026-04)

Monitored player activity and live gameplay for League of Kingdoms, a blockchain-enabled massively multiplayer online strategy game in which players build kingdoms, gather resources, develop armies, form alliances, and compete in PvE, PvP and large-scale alliance activities.

• Reviewed player-submitted reports alongside alerts and findings from internal monitoring tools to identify suspected cheating, bot activity, exploits, account abuse, and other violations of game rules.
• Used internal tools to investigate suspicious accounts, review activity patterns, and spectate player gameplay when further verification was required.
• Supported continuous game-monitoring coverage by observing gameplay and player behaviour, identifying unusual activity, and escalating high-risk cases for further review.
• Investigated suspicious login patterns and linked account behaviour to identify possible alternate accounts, repeat offenders, and coordinated abuse.
• Prepared clear investigation notes and reports, maintaining accurate records of evidence, findings, player history, and actions taken.
• Handled enforcement workflows, including issuing bans and processing unban requests or reversals after reviewing the available evidence and following internal procedures.
• Responded to player questions and complaints through Discord initially, and later through Zendesk; investigated reported issues and communicated case updates professionally.
• Worked across multiple titles, including League of Kingdoms, League of Hunters, and League of Chronicles, adapting monitoring and support practices to each game's systems and community.
• Participated in playtests, explored gameplay features, identified issues, and shared observations and feedback with the relevant teams.
• Collaborated with teammates to maintain fair-play standards, protect the player experience, and provide consistent support to the gaming community.

Anti-Cheat Review Team Member - BGMI Discord Community

(2025-05)

• Review community-submitted video clips and reports of suspected cheating in BGMI.
• Assess gameplay evidence for suspicious aiming, movement, recoil patterns, or other behaviour that may indicate the use of unauthorised tools.
• Provide clear observations and supporting context to help the review team assess reports consistently.
• Contribute to community-led efforts to identify suspicious gameplay and promote a fairer, cheat-free gaming environment.

Customer Support Executive - Teleperformance

(2021-07 - 2022-03)

• Provided customer support through phone and email, responding to queries and resolving complaints.
• Communicated clearly with customers, documented interactions, and followed established processes.
• Worked toward service and quality targets while maintaining a positive customer experience.

Pre-University / Class 12 - National College, Jayanagar (2015-06 - 2018-05)

SSLC - National High School, Subramanyapura (2014-06 - 2015-04)