Yogendra Pal
TPA Head
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About
Results-driven Billing & Revenue Cycle Management professional with 25+ years of experience in multi-specialty hospitals. Expertise in Cash & Credit Billing, TPA coordination, Government schemes (CGHS, ECHS, DGEHS), and Corporate Billing. Proven ability to improve collections, reduce claim rejections, and ensure audit compliance. Strong leadership skills with a track record of managing large teams and optimizing billing operations for maximum efficiency.
Experience
Manager – Credit & Cash Billing - Apollo Medics Hospital, Lucknow - Lucknow
- Manage end-to-end billing operations for IPD cash and credit patients
- Handle TPA, corporate, and government billing processes
- Monitor receivables, collections, and claim status
- Fresh Empanelment and Renewal ( TPAs, PSU & other Government schemes)
- Ensure compliance with audit standards and hospital policies
- Lead billing team and ensure adherence to TAT and service quality
Manager – Cash & Credit Billing - Park Hospital, Gurgaon - Gurgaon
(2023-09 - 2025-04)
- Supervised billing operations and discharge processes
- Strengthened billing audit systems to reduce errors
- Managed corporate and insurance billing workflows
- Coordinated with departments to resolve billing discrepancies
Senior Manager – TPAs & Billing - Era's Lucknow Medical College & Hospital, Lucknow - Lucknow
(2020-05 - 2023-08)
- Managed complete TPA operations and empanelment processes
- Handled government and corporate billing accounts
- Reduced claim rejection rates through process improvements
- Led MIS reporting and financial tracking
Manager – Billing & TPA - Metro Heart Super Specialty Hospital, Delhi - Delhi
(2014-03 - 2020-03)
- Oversaw billing and insurance claim processes
- Managed AR, collections, and reconciliation
- Coordinated with TPAs and corporates for timely payments
TPA Executive - Sunder Lal Jain Hospital, Delhi - Delhi
(2012-02 - 2014-02)
- Processed insurance claims and handled TPA coordination
- Ensured documentation accuracy and timely submissions
Admin cum TPA Executive - Tirath Ram Shah Hospital, Delhi - Delhi
(2005-08 - 2012-01)
- Managed administrative and billing support functions
- Assisted in TPA billing and coordination
Clerk - Command Hospital, Lucknow - Lucknow
(2001-01 - 2005-07)
- Managed medical store operations and procurement
- Handled vendor coordination and inventory management
- Assisted in audit and compliance processes
Education
Graduation - Economics - Kanpur University (2001)
Intermediate - UP Board, Allahabad (1996)
High School - UP Board, Allahabad (1994)
