Yuvaraj Srinivasan
System Administrator
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About
IT professional with 12+ years of experience in IT support, system administration, and cloud environments. Expertise in Active Directory, Azure AD (Entra), Microsoft 365, and Security & Compliance. Hands-on experience in incident management, Microsoft Defender, and SIEM monitoring, with a proven track record of meeting SLA targets and supporting secure, reliable IT operations.
Experience
IT Systems Architect - 247Hire India Pvt Ltd, Hyderabad Jul 2016 – Present
Client: System Administrator – American Society for Quality (ASQ), USA Apr 2022 – Present
Active Directory & Identity Management
- Manage stakeholder onboarding and offboarding, including OU structure, group memberships, permissions, and full account lifecycle.
- Lock/unlock AD user accounts, update AD attributes, maintain group policies, and support VPN access for end users.
- Analyze security logs using Wazuh SIEM, AD Manager and Audit Plus to identify threats and anomalies.
- Review CVE risks and coordinate with the team for patch deployment and vulnerability mitigation.
- Monitor and analyze policy alerts from Microsoft Defender and Cloud App Security.
- Analyze quarantined emails using Zix, purge phishing emails, and manage domain blocklists/whitelists.
- Investigate and verify security incidents, document findings, prepare detailed reports, and provide resolutions to strengthen organizational security posture.
- Conduct monthly phishing simulation campaigns, evaluate user response metrics, and support security awareness training.
- Administer Exchange Online, OneDrive, Teams, and SharePoint Online.
- Create and manage user mailboxes, shared mailboxes, distribution lists, and access permissions.
- Configure and manage mail flow rules, anti-spam policies, and email security controls.
- Manage Microsoft 365 user accounts, licenses, and storage to ensure compliance and cost efficiency.
- Create, modify, and manage SharePoint sites, libraries, and permissions based on project requirements.
- Support B2B guest access and enable secure collaboration across SharePoint
- Monitor servers, applications, and network devices using PRTG and Wazuh to ensure availability.
- Monitor Microsoft 365 Service Health and review alerts proactively to prevent service disruptions.
- Monitor and respond to security alerts from Cisco Meraki, Veeam Cloud, and SentinelOne.
- Provide user and desktop support, ensuring timely resolution of end-user issues with stakeholders.
- Apply ITIL-based incident, change, and service request management practices to meet SLA targets.
- Actively contributes to IT projects, improving operational efficiency and system reliability.
- Document patching and monitoring procedures to support audits and compliance requirements.
- Automates bulk user account creation, management, and reporting in AD and M365 using PowerShell.
- Generated custom reports on users, groups, licenses, and mailbox status using PowerShell scripts.
- Automating routine administrative tasks to improve operational efficiency.
IT Support & Infrastructure
- Provided Level 2 IT support for 800+ users, ensuring SLA compliance and rapid issue resolution.
- Managed Active Directory, DNS, DHCP, Group Policies, file permissions, and access controls.
- Delivered 24/7 on-call support, including after-hours and weekend emergencies.
- Monitored and maintained servers, backups, VPNs, firewalls, VoIP SIP accounts, and network devices.
- Managed virtualization platforms Hyper-V and Citrix XenServer.
- Coordinated patching and endpoint updates using Endpoint Central.
- Implemented antivirus solutions (K7) and ensured endpoint security compliance.
- Assisted in documenting technical controls for ISO 27001 audits.
- Worked closely with vendors and negotiated SLAs.
T&M Service Consulting Pvt Ltd – Mumbai Nov 2013 – Jun 2016
Client: Larsen & Toubro Ltd
- Installed and supported 400+ Windows nodes across multiple locations.
- Administered Windows Server 2008 R2, TMG, file servers, and Symantec servers.
- Configured FortiGate firewalls, Netgear routers, and LAN infrastructure.
- Implemented Group Policies and conducted system audits.
- Provided hardware, network, Outlook, Lync, and ERP application support.
- Maintained IT audit documentation and analyzed system logs.
BoardEx India Pvt Ltd – Chennai Sep 2012 – Nov 2013
- Conducted research on high-profile individuals using public data sources.
- Maintained and updated backend databases with accurate information.
- Analyzed data and generated structured reports for global clients.
Education
EDUCATION
Bachelor of Engineering (Computer Science) – First Class 2007 – 2011