Zunain Khan

Online e-commerce executive, exhibiting skills from experience-built skills at first-rate in Key A/c management for online e-commerce portals, Listing Products, Data Feed Collection, Catalog Launching, Communicating with Vendor managers, Seller Support, Executing PO's, Co-ordination with FC (Warehouse), and logistic team, fostering strong client relationships, B2C & B2B e commerce experience, Professionalism carried with a Bachelor of Business Management (BBM)

Senior E-commerce Executive - ASSIDUUS - Bangalore Urban, Karnataka, India

(2024-07 - 2025-01)

• Spearheaded the management of brands, ensuring consistent performance across e-commerce platforms. Monitored stock levels and sales data, maintaining stable inventory through proactive communication with the supply chain team.
• Fostered a culture of continuous improvement within the e-commerce team, promoting collaboration and professional development. Managed CRM teams and handled tickets using WMS software and Brand Central, ensuring prompt resolutions.
• Maintained strong relationships with stakeholders, ensuring alignment with brand goals and objectives.

Senior Key Account Executive - MP PHOTOGUIDE LLP - Bangalore Urban, Karnataka, India

(2022-01 - 2024-05)

Online ownership of how our product is presented, marketed, and managed with day-to-day operations including product content & catalogue, inventory availability, pricing, and promotional activities to optimize conversion

• Developing, implementing, and executing e-commerce strategies to drive revenue growth
• Designing and executing specific promotions & offers on the platform
• Design and implement a strategy to increase traffic on the product page and track competition
• Ensuring platform hygiene, Maintaining daily orders, and returns sheets of Amazon & Flipkart, Ensuring orders are packed on time, Update with new listings, and having A+ content
• Creating weekly reports of Top sellers & returns management, Payment & Safe T claim reconciliation in both Amazon & Flipkart
• Analysing competitors, data, new designs and prices. Winning Buy Box achieving Prime Tag
• End-to-end online channel handling (E-commerce / Website)

Operations & Ecommerce Executive - PHOTRONICS INC - Bangalore Urban, Karnataka, India

(2018-04 - 2021-06)

Online E-commerce executive and handling outright Operations B2B, Seller A/c Vendor central management Listing

• Catalog Management content/ pricing/ images quality based on Guidelines.
• Uploading product details Communicating with Vendor managers across different e-commerce platforms
• Executing PO's and Aligning with logistics
• Following Up on payments, Providing Inventory data, and Payment reports
• Co-ordinating with FC and logistic team to complete the PO delivery
• Adapting to a fast-paced environment
• Liaising with Stakeholders, Team leads, and Warehouse team to suggest improvements that would drive operational efficiencies
• IT & Microsoft office skills (Word, Google Sheets, G-mail, Excel, PowerPoint, Outlook).

Bachelor of Business Management - Marketing - CMR Institute Of Management Studies (2012 - 2015)

Baldwin Boys High School