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Ahmed Badir

Ahmed Badir

CUSTOMER SERVICE & HOSPITALITY PROFESSIONAL

كفاءة
Dihokعضو منذ ١٥ سبتمبر ٢٠٢٦
Multilingual Communication
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Multilingual Communication

نبذة

Dependable and detail-oriented professional with over three years of combined experience in retail financial operations, customer service, and front-desk hotel administration. Strong background in accurate payment processing, guest communications, and conflict resolution. Possesses a technical background in civil construction engineering and is fluent in Kurdish, English, and Arabic.

الخبرة

Cashier at SMT

  • Managed high-volume cash transactions, point-of-sale (POS) systems, and daily register balancing with high precision.
  • Provided friendly, efficient service to customers, answering inquiries and resolving checkout issues promptly.
  • Maintained organized transaction records and supported store inventory control and drawer auditing procedures.

Receptionist at Shawar Hotel

  • Welcomed guests, executed smooth check-in/check-out processes, and managed room reservation workflows.
  • Handled phone inquiries, guest feedback, and room service requests using multilingual communication skills.
  • Collaborated with housekeeping and management staff to ensure high standards of guest satisfaction.

التعليم

Diploma in Highways and Bridges Construction – Duhok Polytechnic University

المهارات

CUSTOMER SERVICE & HOSPITALITY PROFESSIONAL

التقييمات