
Ahmed Badir
CUSTOMER SERVICE & HOSPITALITY PROFESSIONAL
كفاءة
Dihokعضو منذ ١٥ سبتمبر ٢٠٢٦
Multilingual Communication
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Multilingual Communication
نبذة
Dependable and detail-oriented professional with over three years of combined experience in retail financial operations, customer service, and front-desk hotel administration. Strong background in accurate payment processing, guest communications, and conflict resolution. Possesses a technical background in civil construction engineering and is fluent in Kurdish, English, and Arabic.
الخبرة
Cashier at SMT
- Managed high-volume cash transactions, point-of-sale (POS) systems, and daily register balancing with high precision.
- Provided friendly, efficient service to customers, answering inquiries and resolving checkout issues promptly.
- Maintained organized transaction records and supported store inventory control and drawer auditing procedures.
Receptionist at Shawar Hotel
- Welcomed guests, executed smooth check-in/check-out processes, and managed room reservation workflows.
- Handled phone inquiries, guest feedback, and room service requests using multilingual communication skills.
- Collaborated with housekeeping and management staff to ensure high standards of guest satisfaction.
التعليم
Diploma in Highways and Bridges Construction – Duhok Polytechnic University
المهارات
CUSTOMER SERVICE & HOSPITALITY PROFESSIONAL
