Ayad Alhilo

Information Technology. Network Administrator. Managing Routers, Switches, PCs, Access Points, CCTV, VoIP, Handheld Devices, Printers, Scanners...etc.

IT in Charge at Al-Aufq Technology (2025-09 – Present)

• Configuring / Troubleshooting technical issues in 11 different offices.
• Managing Routers, Switches, Laptops, Printers, Scanners...etc.
• Had to reset all devices. The credentials were not handed over properly.
• Responding to any emergency call during weekends.

IT in Charge at Noor Almaydan Co. (2025-01 – 2025-08)

• IT administration for Fingerprint devices, Printers, Access Points...etc.
• IT administration for VoIP, CCTV.
• Keeping a reliable internet bandwidth, shared among all employees.
• File Server for local / VPN file sharing.
• Had to do documentation from scratch. There was no proper documentation.
• Suggested and implemented a better software alternative for the Fingerprint devices.

Document Control at Ababil Albasra Co. (2021-12 – 2024-12)

• Installation / Management the Fingerprint device.
• Daily Attendance, Overtime, Deduction...etc.
• Emails, Data Backup, Admin Tasks.

IT in Charge at ALTCOM Financial Industrial Group (2019-01 – 2020-12)

• Network administration. Performed IPs re-design using MikroTik Routers.
• Troubleshooting CCTV, Software, Hardware...etc.

General Coordinator at Right Logistics Solutions (2017-06 – 2018-12)

• Domain administration for Email / Web.
• Document Control.

IT Manager at Alfajr Albadea Company (2016-11 – 2017-05)

• Network administration.
• Leading an IT Team of 2 employees.
• VoIP, CCTV, Access Points, Printers...etc.
• File Server for local / VPN file sharing.

IT Manager at Alak Misk & Misnaf Co. (2013-08 – 2015-12)

• Designing & Implementation of the entire IT network from scratch.
• Leading an IT Team of 3 employees.
• Installation / Troubleshooting software for over 50 PCs.
• VoIP Phones, connecting phone extensions of 3 sites via public IPs.
• File Server for local / VPN file sharing.
• Managing dual ISPs (routing) in order to provide a stable internet connectivity.

IT Specialist at Gulftainer Company Limited (2012-01 – 2013-06)

• Network administration.
• IT administration for Printers, Access Points, Handheld devices (Windows CE)...etc.
• Managing dual ISPs (routing) in order to provide a stable internet connectivity.

Bachelor of Science in Computers – University of Almustansiria (1996)